Supervisor, Vault Operations (Day Shift)

Pcgs; New Castle (PA); On-site; USD 57,000 - 68,000; Full time

Job summary

A leading company in collectibles is seeking an Operations Supervisor for their Vault facility in New Castle, PA. The role involves managing staff, ensuring safety and productivity, and leading operational excellence. Ideal candidates will have managerial experience, strong communication skills, and a background in inventory management. The position offers a competitive salary and benefits, including health insurance and a 401(K) matching plan.

Benefits

Health Insurance

401(K) Matching Plan

Flexible time-off

Holiday Pay

Employee Discounts

Fun Working Environment

Qualifications

• 5+ years of experience in a managerial/supervisory role.
• Strong verbal and written communication skills.
• Comfortable multitasking in a fast-paced environment.

Responsibilities

• Manage safety, staffing, training, and performance of employees.
• Monitor staff productivity and assign tasks.
• Lead operations and logistics while maintaining quality.

Skills

Communication

Problem Solving

Project Management

Leadership

Education

Bachelor’s degree in related field

Tools

Warehouse Management Systems

Excel

Job description

Supervisor, Vault Operations (Day Shift)

Notice: Collectors will transition to the Workday Applicant Tracking System (ATS) on May 27th. Applicants may be asked to reapply at that time. For questions regarding your application status, please contact our Talent Acquisition Team .

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We are looking for an Operations Supervisor to join the team at our Vault facility. This position will report to the General Manager and will be required to work out of our New Castle, DE facility. The position schedule is Monday-Friday, 8:30am-5pm.

What You'll Do:

• Manage the safety, staffing, training, and overall performance of hourly employees.
• Monitor staff productivity and assign tasks as needed.
• Lead from the front, owning all aspects of on site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
• Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI’s
• The ability to work independently, as well with partnering with other shift supervisors.
• Act as a knowledgeable and accessible resource for team members.
• Ensure proper procedures are followed and devise techniques to improve team efficiency.
• Lead by example and be a champion of all company policies, including safety, attendance & security

Who You Are:

• 5+ years of experience in a managerial/supervisory role in an operations environment
• Bachelor’s degree in related field or equivalent work experience.
• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.
• Proficient in Warehouse Management Systems (WMS) with a strong understanding of inventory management, order fulfillment, and shipping processes
• Dependable and personable team player who works well with both internal and external stakeholders.
• Data-driven problem solver (with excel/sheets experience) with an understanding of general business implications of decisions.
• Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error.
• Influential leader who can inspire/motivate others and effectively drive change within the department.
• Strong project management and planning/organizational skills; ability to develop and execute realistic action plans.
• Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles.

Salary Range: The salary range for this position is $57,000-$68,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All salaried employees are eligible for flexible time-off.
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out [e-mail].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [e-mail].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants .

Explore other available openings at collectors.com/careers .