Supervisor, Technical Operations

Kinsley Power Systems; North Carolina; On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Company provided vehicle and gas card

Health, vision, and dental insurance

Paid vacation, holidays and flex paid time off

401K with generous company match

Education Enrichment up to $5,000 per year for qualified employees

Employee Wellness Program

Job summary

Kinsley Power Systems seeks a Supervisor for Technical Operations in North Carolina to provide technical direction for CATV operations, ensuring high-quality service and picture quality. This role includes hiring, training, and supervising technical staff, alongside troubleshooting and ensuring compliance with standards. Candidates must have at least 5 years of relevant experience, a high school diploma or GED, and strong communication skills. Benefits include a company vehicle, health insurance, and education enrichment opportunities.

Qualifications

• 5+ years of experience in CATV technical jobs.
• Familiar with RF test equipment and transmission line theories.
• Ability to climb poles and lift heavy loads.

Responsibilities

• Hire, train, evaluate, and supervise technical staff.
• Troubleshoot and ensure repair of cable system.
• Ensure compliance with CLI, FCC, and OSHA standards.
• Oversee new construction for technical specifications.

Skills

Advanced electronics training

Mechanical and electrical aptitude

Good written and oral communication skills

Microsoft Word and Excel

Education

High school diploma or GED

Job description

Supervisor, Technical Operations

Provide technical direction for CATV operations so that the highest possible quality of pictures and service is maintained. Hire, train, evaluate, supervise and oversee work schedules of technical staff, as well as contracted installers.

Company Benefits

• Company provided vehicle and gas card
• Company provided tools, tablet, and phone
• Health, vision, and dental insurance
• Paid vacation, holidays and flex paid time off
• 401K with generous company match
• Employee discounts on Mediacom services, or reimbursement of internet/cable services where Mediacom is not available
• Education Enrichment up to $5,000 per year for qualified employees
• Company provided uniforms and boots
• Employee Wellness Program

Position Responsibilities

• Responsible for hiring, training, evaluating and supervising technical staff.
• Troubleshoot and ensure repair of cable system, make necessary system adjustments and respond to customer inquiries.
• Ensure compliance with all systems of CLI, FCC, and OSHA performance standards.
• Oversee new construction for adherence to technical specifications.
• All other duties as assigned or required.

Position Requirements

• High school diploma or GED required.
• 5+ years of experience as an advanced technician with familiarity with all CATV technical jobs.
• Advanced electronics training, including RF test equipment and transmission line theories and analytical techniques for problem solving.
• Requires demonstrated aptitude with mechanical and electrical disciplines.
• Valid driver’s license required; satisfactory driving record without major violations.
• May need to climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
• Lift and carry loads up to 50-100 lbs. (including line ladder); work within limited confines such as crawl spaces.
• Ability to work flexible work hours, including evenings, weekends and holidays as required.
• Willing to be on call for 24 hours / 7 days a week.
• Must possess good written and oral communication skills.
• Working knowledge of computer applications such as Microsoft Word and Excel.

Physical Requirements

• Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Disclaimer

The salary range for this position is $55,000 - $80,000 annually. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Equal Employment Opportunity

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.