Broadband Specialist I

Kinsley Power Systems; Carroll (IA); Sur place; USD 23 419 - 25 485; Plein temps

Avantages offerts par ce poste

Company provided vehicle and gas card

Health, vision, and dental insurance

401K with generous company match

Résumé du poste

Kinsley Power Systems is looking for a Broadband Specialist I (Field Technician) in Carroll, Iowa. Your main duties will involve installing new cable television and broadband services while representing Mediacom to customers in various settings.

The position requires driving a company vehicle, working in diverse weather conditions and at various heights. Candidates must possess a high school diploma or GED, alongside strong communication skills. Compelling benefits like paid training and health insurance are offered.

Qualifications

• Flexible work hours, including evenings and weekends.
• Valid driver’s license with satisfactory driving record.
• Ability to lift and carry loads up to 100 lbs.

Responsabilités

• Install customer drop installations from tap to antenna terminals.
• Perform new connections and service upgrades or downgrades.
• Drive company vehicle and maintain it.

Connaissances

Good communication skills

General mechanical knowledge

Ability to work in high/ tight spaces

Formation

High school diploma or GED

Outils

Hand and power tools

Field strength meter

Description du poste

Position

Broadband Specialist I (Field Technician)

Position Overview

Primary focus on new installations of cable television and broadband services, driving a company van, visiting customer homes, and representing Mediacom to customers. Duties include installation, changes of service, outlet installation, disconnection, payment collection, and special installation requests.

Benefits

• Company provided vehicle and gas card
• Paid on-the-job training and opportunity to promote quickly
• Company provided tools, tablet, and phone
• Health, vision, and dental insurance
• Paid vacation, holidays, flex paid time off
• 401K with generous company match
• Pay increases through self-guided training
• Performance bonus potential
• Employee discounts on Mediacom services; reimbursement where services unavailable
• Education enrichment up to $5,000 per year for qualified employees
• Company provided uniforms and boots
• Employee wellness program

Responsibilities

• Install customer drop installations (exterior and interior) from tap to antenna terminals in single and multiple unit dwellings, including pre-wired units
• Perform new connections, reconnects, requested and non-pay disconnects; add outlets; install and remove converters; upgrade or downgrade service
• Analyze picture quality and judge acceptability after cable installation
• Use connectors, fasteners, wire, and hand tools
• Operating CATV hand and power tools as required
• Complete paperwork as prescribed by system management
• Read signal levels using a field strength meter and troubleshoot installation problems; install tap-off devices and maintain clearances
• Climb poles with proper equipment (safety belt, safety strap, climbers), ladders, or other structures as needed
• Lift and carry loads up to 100 lbs., work in confined spaces such as crawl spaces
• Use and maintain VOM or DMM to check for open/short circuits and measure voltage
• Read drop system layouts from blueprints
• Inform customers of FCC rules and company policies
• Drive company vehicle and maintain it, including bucket truck use
• Generate additional revenue through sales techniques and promoting product options and promotions
• Perform cleanup, salvage of wrecked materials, provide assistance to other employees as directed
• Adhere to codes, guidelines, procedures, and safe work practices to provide outstanding customer service

Requirements

• No experience required
• High school diploma or GED required
• Valid driver’s license with satisfactory driving record
• General mechanical and consumer device knowledge
• Good communication and interpersonal skills with customers and coworkers
• Ability to work in high or tight spaces
• Ability to work in all weather conditions and at various heights
• Flexible work hours, including evenings, weekends, holidays, and overtime as required

Physical Requirements

• Frequent handling of heavy objects (approx. 50-100 lbs.) and heavy hand tools

Equal Employment Opportunity

Mediacom Communications is committed to equal employment opportunity for all employees and applicants. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Salary

Salary range: $17.00 - $18.50 an hour. The final offer considers experience, skills, education, and certifications.