Server, Tea Around Town

TopView Group

Atlanta (GA)

On-site

USD 16,479 - 23,470

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Flexible schedule

Job summary

A renowned sightseeing company is hiring for dual roles of Server & Brand Ambassador in Atlanta. Candidates must have weekend availability and a passion for customer service. Responsibilities include serving tea, engaging with guests, and ensuring guests have a positive experience. Prior experience in hospitality is preferred. This role offers a competitive pay rate of $14.50 per hour with flexible scheduling options. Join to create memorable experiences for tourists and locals alike.

Qualifications

Previous experience in hospitality/food service strongly preferred.
Ability to engage with guests and provide excellent service.
Willingness to work weekends and holidays.

Responsibilities

Serve tea and assist operations on the bus.
Engage with guests and ensure their satisfaction.
Promote the brand and assist with guest inquiries.

Skills

Excellent communication skills

Strong interpersonal skills

Customer service experience

Knowledge of Dallas attractions

Job description

TopView Sightseeing creates one-of-a-kind experiences by land and sea for tourists and locals around the world. We currently operate in NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London; and are looking to expand to Boston, Miami, Los Angeles, Las Vegas, Paris, Rome, Barcelona, Dubai, Istanbul and many others in the next few years.

We have experienced rapid expansion over the past decade and to further the growth, we are looking for highly ambitious professionals to join our company and the Tea Around Town brand.

We are currently hiring team members in the dual role of Server & Brand Ambassador at Tea Around Town Dallas. Prospective team members should be willing to perform both roles. Professional food service, customer service and hospitality backgrounds are STRONGLY preferred.

Saturday and Sunday weekend availability is a MUST. Anyone unable to commit FULLY to a Saturday AND Sunday work schedule need not apply.

SERVER Description

As a Server at Tea Around Town Dallas, you'll be responsible for all aspects of Tea service aboard our unmistakable Tea Around Town bus. Your role will be to organize and keep track of necessary materials onboard, maintain clear communication with our kitchen and bus operations teams, greet, engage with, and serve our guests, and clean and reset the bus for multiple trips a day to ensure efficient and organized turnover. Team members must be comfortable assisting operations in all aspects including, but not limited to, table preparation and front-facing guest services.

This is a Tip Eligible role.

Server Responsibilities

Greet and seat guests in a friendly and welcoming manner
Offer the entirety of our tea menu throughout the course of the tour
Provide menu recommendations and answer any questions about the menu accurately and efficiently
Ensure guest satisfaction by engaging with our visitors throughout their dining experience
Clear tables and reset them completely and efficiently to prepare for next guests and multiple trips/day
Collaborate and communicate with other team members to ensure exemplary guest service

Experience

Previous experience in the hospitality or food service industry is strongly preferred
Knowledge of culinary terminology and food preparation techniques is beneficial
Exemplary time management skills to prioritize and manage tasks effectively
Excellent customer service skills to provide a positive dining experience for guests
Ability to work in a fast-paced and changing environment while maintaining attention to detail
Experience with bussing tables and maintaining cleanliness in the dining area

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

If you are a friendly, customer-oriented individual with a passion for providing exceptional guest service, we would love to hear from you. Apply now to join our team of dedicated Dallas servers!

Brand Ambassador Description

As a Brand Ambassador for TopView Sightseeing, you'll be the face and voice of our brand, the first line of in-person public relations, and responsible for promoting our services and enhancing our visibility and reputation. Your primary role will be to greet our guests, direct them to the proper pickup location, engage with them prior to departure, and maintain clear communication and organization between our guests and vital details of our operations.

Key Responsibilities

Welcoming guests in a polite and friendly manner
Checking and scanning guests' tickets and directing guests to the bus
Informing guests about departure times, location of stops, and other needed information
Collect guest information to assist in resolving customer service-related issues and concerns
Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations
Be responsible for company equipment
Promote a culture of positivity
Monitor the safety of employees and guests
Conduct and submit various reports as assigned

Qualifications

Excellent communication skills, with the ability to engage with guests
Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues
Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations
Knowledge of Dallas, TX. attractions, landmarks, and tourist hotspots is strongly preferred
Prior experience in customer service, hospitality and marketing is advantageous but not required
Ability to work evenings, weekends, and holidays as needed, with the potential for remote or offsite assignments

Location: Atlanta, GA

Scheduling: Must be able to work all: Saturdays, Sundays, holidays

Join us as a Brand Ambassador for TopView Sightseeing and play a pivotal role in shaping unforgettable travel experiences for visitors to Dallas, TX!

Job Types: Full-time

Pay: $14.50

Expected hours: 10 – 40 per week

Benefits