Supervisor - Substance Use Mobile Resource

CrescentCare; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

CrescentCare in New Orleans seeks a SUMR Program Supervisor to lead the Substance Use Mobile Resource program. You will coordinate outreach, testing, and linkage-to-care initiatives while ensuring grant compliance and staff performance.

The role requires managing budgets, collaborating with the Prevention Department and external partners, and advancing harm reduction efforts across the region.

Qualifications

• Master's degree in Public Health, Public Administration, Management or similar preferred.
• 5+ years' public health, nonprofit or government program management experience.
• Experience with grant management and remote/community-based programming is a plus.
• Strong supervisory skills and ability to coordinate with multiple partners.

Responsibilities

• Oversee the SUMR program implementation and day-to-day operations.
• Plan long-term goals, objectives, and grant budgets with department leadership.
• Coordinate testing, outreach, and linkage-to-care activities with partners.
• Supervise staff, interns, and volunteers; manage recruitment and training.
• Prepare and review grant invoices, budgets, and reporting to funders.
• Capture data, maintain logs, and ensure accurate data collection and analysis.

Skills

Grant management

Program management

Supervisory experience

Community health

Data reporting

Education

Master's degree in Public Health or related field

Bachelor's degree in Public Health or related field

Tools

Grant budgeting software

Microsoft Excel

Data dashboards / analytics tools

Job description

At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact through our founding organization, NO/AIDS Task Force. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana.OUR MISSIONStrengthening our entire community through whole-person healthcare and education.POSISTION SUMMARYThe Substance Use Mobile Resource (SUMR) Program Supervisor is responsible for the management and implementation of the SUMR program in coordination with department leadership. The prevention department serves as the outreach arm of the organization. The SUMR Supervisor performs administrative, supervisory, budgetary, and technical duties in overseeing, planning, coordinating and implementing the Substance Use Mobile Resource Van Program in coordination with Prevention Department leadership and the Dept of Health at the City of New Orleans.Actively engages with system-wide Leaders to support accomplishing CrescentCare's overall mission and objectives. Works collaboratively with internal and external partners in federal, state, and local agencies to deliver the highest quality programs and services in accordance with all regulatory and grant requirements. Responsible for supervision and management of their team members from hire to exit by modeling, hiring, clarifying expectations, coaching, and developing as well as holding accountable to CrescentCare's attendance, behavior, and performance expectations.RESPONSIBILITIESResponsible for the successful implementation of CrescentCare’s community-based Substance Use Mobile Resource programResponsible for advance planning to ensure long-term goals and objectives of the program are on track and executed smoothly and efficientlyWork collaboratively with other leadership and staff in the department to manage the implementation and team of the Substance Use Mobile Resources (SUMR) program, oversees venue based testing, outreach, and linkage-to-care work, and oversee the implementation of appropriate harm reduction programming.Other duties as assignedACCOUNTABILITIESServe as the project supervisor for SUMR program in Prevention DepartmentOversee day-to-day operations of assigned programs, including ensuring staffing needs are metEnsure testing and linkage goals are met.Oversee the implementation of the Harm Reduction Mobile Unit projectAssist in donor communicationsDevelop and successfully implement the goals outlined in program contractDevelop productivity and quality metrics for staff and hold assigned staff accountable for reaching those metricsProvide input and work collaborative with the finance department in the development of grant budgets for assigned programs.Order needed supplies following organization processes.Plan and manage grant spending and budgets accurately.Review and approve grant invoices for assigned grants per reporting timelinesRecruit, hire, train and manage all assigned staff, interns and volunteers associated with assigned programs.Manage program data and oversee day-to-day paperwork, data entry, identify and maintain sites for implementation, oversee the keeping of daily logs, maintenance of rapid test lab and supplies, and manage supply ordering.Collaborate with department staff and community partners to conduct Harm Reduction outreach and testing in venues; promote prevention services, with an emphasis on harm reduction services, HIV, HCV, STD testing/treatment, and PrEP access.Oversee program evaluation methods for assigned programs.Coordinate data collection, analysis and reporting to funders as required.Collaborate with organizational data team to develop efficient and accurate data collection and analysis.Submit required grant deliverables and reporting requirements accurately and in timely and professional manner, including entry of data into various web portals required by funding agencies.Create and manage the SUMR team’s work schedules as needed to ensure coverage of activities.Draft written processes and standard operating procedures for the assigned programsDisseminate and communicate programmatic work by giving presentations or drafting documents, articles, conference abstracts, to engage with other organizations in the Harm Reduction space.Non-traditional work hours for community based implementation may be required.All other duties as assigned.QUALIFICATIONSMaster’s degree in Public Health, Public Administration, Management, or similar field preferredFive (5) years’ relevant professional experience (community based public health, non-profit management, city/state government, research, working with populations who inject drugs, and/or other comparable experience), OR Bachelor’s degree in Public Health, Public Administration, Management, or similar fieldSeven (7) years’ relevant professional experience (community based public health, non-profit management, city/state government, research, working with populations who inject drugs, and/or other comparable experience), OR High School Diploma and Ten (10) years’ relevant professional experience (community based public health, non-profit management, city/state government, research, working with populations who inject drugs, and/or other comparable experience),Including (2) years’ relevant experience in grant management or public health program management directly related to people who inject drugs or unhoused populations,Including (2) years’ relevant experience in implementing remote, community-based public health programming.Including (2) years’ experience in direct supervisory experience required.ESSENTIAL PHYSICAL REQUIREMENTSExtended periods of sitting required.Work is primarily field/community based.Some travel may be required.Ability to work in all weather conditions.May need to lift up to 25 pounds in equipment and suppliesTotal Compensation PackageWe believe the investment we make in our employees is among the most important. Our compensation package includes:Comprehensive medical and prescription drug coverage optionsHealth Savings Account (HSA)Employer-paid DentalEmployer-paid life insurance & AD&DEmployer-paid Wellness ProgramEmployer-paid Employee Assistance ProgramEmployer-sponsored vision insuranceEmployer-sponsored short-term disability insuranceVacation time (accrue 10 days in first 12 months)Sick time (accrue 8 days in first 12 months)Eleven (11) paid holidays401(k) retirement plan with employer match beginning in employee’s second year