Supervisor, Specialty Pharmacy Support Service

Navitus Health Solutions; United States; Remote; USD 55,000 - 67,000; Full time

Job summary

Navitus Health Solutions is seeking a Supervisor for their Specialty Pharmacy Support Service. This role involves managing a team, ensuring compliance with pharmacy regulations, and enhancing operational efficiency. Ideal candidates will have a Bachelor's degree, relevant experience, and proficiency in Microsoft Office.

Benefits

Competitive health, dental, and vision benefits

20 days paid time off

4 weeks parental leave

401K match up to 5% with no vesting requirement

Adoption assistance

Flexible spending accounts

Qualifications

• 2-5 years of experience, preferably in a pharmacy setting.
• Strong knowledge of pharmacy regulations.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage daily operations of a team of Reimbursement or Intake Specialists.
• Ensure task turnaround times meet standards and client guarantees.
• Participate in quality improvement initiatives.

Skills

Pharmacy regulations

Team collaboration

Compliance

Education

Bachelor’s degree or equivalent experience

CPhT certification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Supervisor, Specialty Pharmacy Support Service

Join to apply for the Supervisor, Specialty Pharmacy Support Service role at Navitus Health Solutions

About Us

Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions. Lumicera Health Services is redefining the norm in specialty pharmacy to enhance patient well-being through transparency and stewardship. Our team fosters creativity and diversity. Current associates should use the SSO login at https://employees-navitus.icims.com/ for internal opportunities.

Pay Range

USD $55,151.00 - USD $66,447.00 /Yr.

Work Schedule

M-F 6am-7pm, CDT

Remote Work Notification

Remote work is not available for residents of Alabama, Alaska, Connecticut, Delaware, Hawaii, Iowa, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming.

Overview

We are expanding our team with a Supervisor, Specialty Pharmacy Support Services. Under the general direction of the Associate Manager, Pharmacy Services, this role manages daily operations of a team of Reimbursement or Intake Specialists, monitors productivity and performance, oversees workflow, participates in hiring, training, and evaluation, and ensures adherence to policies and standards.

Responsibilities

• Schedule staff, monitor workflow, develop skills, evaluate performance, and handle employee relations.
• Develop and monitor compliance with quality, service, and production standards.
• Ensure task turnaround times meet standards and client guarantees.
• Assist in monitoring costs for budget compliance.
• Address operational, system, customer service, and quality issues.
• Participate in process improvements and operational efficiency analyses.
• Act as escalation point for complex issues and represent pharmacy in meetings.
• Participate in quality improvement initiatives.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience; CPhT required for overseeing Intake Specialists.
• 2-5 years of experience, preferably in a pharmacy setting.
• Proficient in Microsoft Outlook, Word, and Excel.
• Strong knowledge of pharmacy regulations.
• Support compliance program objectives and interact cooperatively with team members.

What to Expect from Lumicera

• Competitive health, dental, and vision benefits.
• 20 days paid time off, 4 weeks parental leave, 9 paid holidays.
• 401K match up to 5% with no vesting requirement.
• Adoption assistance, flexible spending accounts.

Location

Remote (excluding certain states listed above)

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology