Supervisor SPD Operations

Baystate Health; Town of Springfield (WI); On-site; USD 66,000 - 90,000; Full time

Benefits offered by this job

Excellent compensation

PTO up to 25 days first year

Continuing education support

401k retirement plan match

Wellbeing programs

Job summary

Baystate Health is seeking a Supervisor for the Sterile Processing Department (SPD) Operations in Springfield, MA. The role oversees daily operations, staffing, training, and discipline, with responsibilities including QA, assignment of work, and readiness for emergencies.

The position requires 3+ years leading sterile processing and CRCST with a specialty certification. The SPD Supervisor works to foster a positive work environment, coaches staff, and supports performance evaluation processes

Qualifications

• 3+ years of leadership in sterile processing.
• CRCST or equivalent with one specialty (e.g., Certified Endoscope Preprocessor, Certified Instrument Specialist, or Certified Healthcare Leader).
• Experience coordinating staff and quality assurance.

Responsibilities

• Promote Baystate Health values and delivery of safe patient care in sterile instrument processing.
• Create and maintain a positive work environment; facilitate open communication.
• Coach, mentor, and role model staff development; provide constructive feedback.
• Identify and manage conflicts promptly and effectively.
• Foster collaborative problem-solving across disciplines.
• Support unit and institutional changes; serve as a resource to staff.
• Assist manager with performance appraisals and coaching.
• Support staff education and partner with educators for needs assessment.
• Promote an environment of trust, respect, and integrity.
• Monitor policies to align with process improvement.
• Oversee daily assignments and supervise SPD technicians and service coordinators.
• Manage daily department operations and readiness for emergencies.
• Forecast and manage staffing according to schedules.
• Identify QA needs and communicate to managers.

Skills

Leadership

Sterile Processing

Staff coaching

Communication

Education

GED or HiSET

CRCST or equivalent

Certified Endoscope Preprocessor

Job description

Supervisor, Sterile Processing Department (SPD) Operations

Baystate Medical Center | Springfield, MA
Full Time | Variable Schedule

Resume Required with Application

Summary :

Under the direction of the SPD Manager, is responsible for the daily operational flow, staffing, scheduling, training, and discipline.
Assists manager with input for staff evaluation and performance.
Maintain quality assurance, assign work, and coordinated activities of Sterile Processing Technicians and Service Coordinators.
Coordinate and assist in readiness.
Ensure work is carried out in accordance with established policies and procedures.
Perform duties of a Sterile Processing Technician as needed.

Job Responsibilities:

• 1)Promotes the philosophy, core values, vision, operating principles and behaviors of Baystate Health and are applied within the units current practices in sterile instrument processing to support highest quality of collaborative, efficient, safe and effective patient care.
• **2)**Creates and maintains a positive work environment and demonstrates the ability to act on employee opinions and concerns, facilitating open, honest communication.
• **3)**Supports the ongoing development of staff through coaching, mentoring, and role modeling.
• **4)**Provides staff with direct, honest, and constructive feedback.
• **5)**Identifies resolves and manages areas of conflict promptly and effectively.
• **6)**Facilitates a collaborative multidisciplinary approach to problem solving.
• **7)**Supports unit and institutional changes and is a consistent resource to staff
• **8)**Assist manager with completing performance appraisal process for staff and coaches staff, as appropriate.
• **9)**Creates an environment that supports and celebrates the educational growth of the staff. Partners with the all servicing department educators to identify educational needs of staff related to variable units needs and unit specific services provided
• **10)**Creates and maintains an environment supporting trust , respect, integrity, communication and collaboration.
• **11)**Monitors policies and procedures that align with process improvement.
• **12)**Daily assignments all shifts, supervise service coordinators and SPD tech activity.
• **13)**Daily operational flow of department and readiness for emergencies
• **14)**Manage employee daily staffing needs according to staff schedule
• **15)**Identify quality assurance needs and communicate to the unit managers.

Minimally Required Experience:

• 3+ years of demonstrated leadership with a background in sterile processing.

• (CRCST or equivalent) plus one specialty (e.g., Certified Endoscope Preprocessor, Certified Instrument Specialist, or Certified Healthcare Leader).

Skills/Competencies:

SPD Operations Supervisor possesses expertise in the theory and application of sterile processing and modalities, aseptic techniques, surgical procedures, implementation tools, and technologies. The SPD Operations Supervisor contributes to the department workflow utilizing conflict resolution, communication, and leadership skills.

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

About Baystate Health

Baystate Health is a not-for-profit, integrated health system serving western Massachusetts and the surrounding region. We are committed to improving the health of our communities through high-quality patient care, education, research, and innovation—while supporting the growth and well-being of our employees.

Education:

GED or HiSET (Required)

Certifications:

Certified Sterile Processing Technician - OtherOtherOther

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$66,081.00 - $75,982.00 - $89,876.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.