Supervisor, Slot Operations

Seminole Hard Rock Support Services; Florida; Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Benefits package

Career development

Zusammenfassung

Seminole Hard Rock Support Services in Florida is seeking a Slot Operations Support role under the Slot Performance Manager to assist with operational responsibilities and ensure smooth casino slot operations.

Responsibilities include currency and ticket accountability, balancing cash, staffing and scheduling, staff training, maintaining guest player services, and adherence to procedures. A High School Diploma and 4–6 years in slot operations are preferred.

Qualifikationen

• High School Diploma or GED required.
• 4–6 years of slot operations experience preferred.
• Knowledgeable about all casino slot games.
• Excellent communication and time management skills.
• Should be an effective trainer. Will be expected to train employees in slot operations.
• Must possess basic mathematical skills including addition, subtraction, multiplication and division.
• Ability to compute discounts and percentages.
• Basic computer skills required.
• Proficient with keyboard, mouse, reading computer/machine screens, and operating handheld validation units.

Aufgaben

• Currency and ticket accountability.
• Balance cash drawer.
• Employee development.
• Staffing and scheduling.
• Management of all procedures and processes that support the slot operations.
• Maintain the highest level of standards of guest player services.
• Additional duties may be appointed by slots manager.

Kenntnisse

Communication

Time management

Staff training

Customer service

Mathematical skills

Computer skills

Ausbildung

High School Diploma/GED

Tools

Handheld validation units

POS systems

Computer hardware

Jobbeschreibung

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Slot Performance Manager, the incumbent will assist and support manager with operational responsibilities.

ESSENTIAL JOB FUNCTIONS

• Currency and ticket accountability
• Balance cash drawer
• Employee development
• Staffing and scheduling
• Management of all procedures and processes that support the slot operations
• Maintain the highest level of standards of guest player services
• Additional duties may be appointed by slots manager

QUALIFICATIONS

• High School Diploma/GED
• Four to six years of experience in slot operations in a similar position preferred, or an equivalent combination of education and/or work experience.
• Knowledgeable about all casino slot games.
• Excellent communication and time management skills.
• Should be an effective trainer. Will be expected to train employees properly in slot operations.
• Must possess basic mathematical skills which include: Addition, Subtraction, Multiplication and Division specific to position responsibilities.
• Ability to compute discounts and percentages.
• Basic computer skills required.
• Proficient with keyboard, mouse, reading computer/machine screens, and operating handheld validation units.

WORK ENVIRONMENT

• While performing the duties of this job, the employee is regularly required to; use hands, reach with hands and arms, frequently lift up to 20 pounds, talk and hear. Also required are frequent standing, walking, stooping, bending, reaching, hand-eye coordination, climbing steps and sitting. Specific vision abilities required by this job include close, distance, color, and peripheral vision.
• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant exposure to public.
• The casino environment is hectic, fast-paced, often crowded and noisy.

CLOSING

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com .

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.