Slot Technician - Slot Operations

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Slot Tech Apprentice to perform slot maintenance, including daily service, installation, relocation and preventive maintenance. The role offers on-site work with training opportunities for advancement within the tech track.

Responsibilities include repairs and service of slot machines and related equipment, configuration and testing per manufacturer guides, asset protection, and documentation of regulatory compliance.

Qualifications

• High School diploma or equivalent with mechanical/technical abilities.
• Able to learn machine installs and cabinetry placement.
• Able to read and understand technical manuals.
• Able to lift up to 80 pounds.
• Good guest service skills.

Responsibilities

• Perform repairs and service for slot machines and related gaming equipment.
• Install, configure, diagnose, and test slot machines per manufacturer guides.
• Remove and replace failed components during installations and upgrades.
• Ensure all slot machines operate according to company standards.
• Rebuild parts and manage inventory as assigned.
• Prioritize workloads to meet business demands.
• Circulate to perform repairs as needed.
• Keep slot/storage areas clean and organized.
• Set up and test new slot products.
• Complete regulatory/operational documentation thoroughly.
• Assist in training subordinates and developing training methods.

Skills

Mechanical aptitude

Reading manuals

Basic math

Guest service

Physical stamina

Education

High School diploma or equivalent

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Responsibilities

The Slot Tech Apprentice is responsible for performing all requirements for Slot maintenance including daily service, installation, relocation, reactivation and preventive maintenance.

Acquired on the job knowledge coupled with hard work and dedication can present the possibility for advancement to a Tech position when one exists.

Essential Duties Include, But Are Not Limited To

• Performs all repairs and service requirements necessary for Slot machines and related gaming equipment
• Performs Installation, configuration, diagnostic testing, and final testing of all slot machines and associated equipment, in accordance with the manufactures Operation and Service Guide, and department policies and procedures.
• Remove and replace failed replaceable units during installation and upgrades in accordance with the manufactures Operation and Service Guide, and department policies and procedures.
• Ensures all slot machines on the casino floor are operating according to company standards.
• Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned
• Prioritize workloads to meet business demands
• Circulates through the assigned area performing repairs as necessary
• Ensures that all slot/storage areas are cleaned and organized
• Responsible for the initial set up and testing of all new slot products
• Completes all regulatory/operational documents thoroughly and legibly
• Assists in the training of subordinates and the development of new methods and techniques for training manuals
• Maintains the integrity of the slot machine equipment and secure all company assets and property at all times
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.

Qualifications

• High School diploma or equivalent with Mechanical/ technical abilities and/or equivalent combination of education and work experience.
• Must be able to learn and achieve the phases of machine installs, placing machine cabinetry, and unloading machines during deliveries.
• Must be able to read and understand common technical manuals.
• Must be able to work standing/walking for long periods of time and able to lift up to 50lbs.
• Must possess basic math skills.
• Must have good guest service skills.

Work Environment

• Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 80 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

#gotoworkhappy

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.