Supervisor, Shipping

Dover Corporation; Smithfield (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Dover Fueling Solutions (DFS) in the United States is seeking a Logistics Supervisor to oversee shipping personnel, adjust labor needs, and coach associates. You will ensure accurate documentation, maintain KPI metrics, and drive continuous improvement using Kaizen and 6S principles.

The role emphasizes ERP-backed inventory control, compliance with hazmat rules, and timely management reporting. A cooperative team, growth opportunities, and a discretionary bonus plan are highlighted.

Qualifications

• Associate’s degree preferred in logistics, supply chain, or related field.
• 3-5 years of experience in a warehouse or distribution environment preferred.
• Bilingual Spanish preferred.
• Knowledge of warehouse/app software, routing and dispatch systems preferred.
• Strong problem-solving and organizational skills, detail oriented.
• Proficient in MS Office applications.

Responsibilities

• Supervise shipping personnel to maintain smooth operation and adherence to processes.
• Adjust labor to match workload.
• Perform audits and coaching on transportation, logistics planning, order processing, and material handling.
• Coach and develop associates.
• Maintain Gemba, Kaizen, and 6S boards.
• Train associates and communicate logistics metrics to reports.
• Enforce work rules and policies; issue corrective actions.
• Ensure proper shipment documentation and reporting.
• Prepare daily management reports and timely metrics.
• Recruit, interview, and make selections.
• Conduct periodic and year-end performance reviews.
• Maintain inventory accuracy with ERP; keep shipping records compliant with hazmat regs.
• Track employee hours, vacations, and absences; cover mandatory overtime.
• Other duties as assigned.

Skills

Warehouse operations

Problem solving

Organizational skills

Communication

MS Office

Bilingual Spanish

Education

Associate degree in logistics / supply chain

3-5 years warehouse experience

Tools

Routing software

Dispatch software

ERP systems

Job description

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading‑edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel‑dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock‑management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Responsibilities:

• Supervise the activities of shipping personnel to maintain a smooth flow of work and adherence to work processes.

• Adjust labor needs to the workload.

• Perform audits and coaching related to transportation, logistics planning, order processing, and material handling.

• Coach and develop associates.

• Maintains Gemba, Kaizen, and 6S board.

• Training of associates.

• Communicates standard logistics metrics to direct reports.

• Enforce work rules and policies.

• Issues corrective actions and disciplinary notices.

• Ensure proper documentation is completed and included with shipments.

• Prepare daily management reports and report metrics on a timely basis.

• Recruit, interview, and make selection recommendations.

• Conduct periodic and year‑end performance reviews.

• Maintains inventory accuracy with the ERP system.

• Maintains shipping records and information and ensures compliance with hazmat regulations and other government agencies.

• Maintains accurate records of employee work hours, vacation time, and other explained or unexplained absences.

• Works mandatory overtime as needed.

• Other duties as assigned.

Experience/Qualifications:

• Associate’s degree in logistics, supply chain, or relevant field preferred.

• 3-5 Years of experience in a warehouse or distribution environment preferred.

• Bilingual (Spanish) preferred.

• Knowledge of warehouse and/or software applications, routing and dispatch software systems preferred.

• Strong problem-solving and organizational skills, detail oriented.

• Strong working knowledge of various computer applications.

• Must have a positive attitude & be committed to achieving business excellence.

• Solid people and conflict resolution skills.

• Sound judgement and decision‑making skills.

• Forklift license/certification and able to assist in loading/unloading trucks.

• Excellent oral and written communication skills along with full command of MS Office (Word, Access, Excel & PowerPoint).

#LI-SB2

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.We consider several job‑related, non‑discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.