Shift Lead: Hospitality & Guest Experience

Freddy's Frozen Custard & Steakburgers; Grand Junction (CO); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal Allowance

Team culture

Paid training

Advancement opportunities

Descrizione del lavoro

Freddy's Frozen Custard & Steakburgers in Grand Junction, CO is seeking a Shift Supervisor to help manage daily restaurant operations. You will lead team members, motivate staff, and ensure hospitality while controlling labor and food costs. The role emphasizes guest service, professionalism, and teamwork.

We offer full-time employment with benefits, paid training, opportunities for advancement, and a supportive culture focused on family and guests.

Competenze

• One-year experience in guest-focused business (retail, restaurant, hospitality).
• Willingness to learn new skills.
• Natural leadership skills.
• Must have a self-starting personality with an even disposition.
• Must always maintain a professional appearance and manner.
• Must be able to communicate well with guests and team members.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player

Mansioni

• Assist management with day-to-day operations of the restaurant.
• Provide leadership and motivate team members.
• Meet operational expectations.
• Control labor and food costs.
• Build relationships with guests and handle guest issues.
• Serve as a model of hospitality.

Conoscenze

Leadership skills

Guest-focused service

Communication

Team player

Professional appearance

Descrizione del lavoro

Freddy’s is looking for Shift Supervisors to assist management with the day-to-day operations of the restaurant by providing leadership, motivating team members and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality.

• Full-Time position with benefits; Competitive pay based on experience; Opportunities for advancement.

What are we looking for?

Team members and managers alike who are charismatic and enthusiastic with a positive attitude to grow with our Freddy’s Family.

Benefits:

• Meal Allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours
• Paid training
• Opportunities to advance and grow

What are you looking for?

• Work-life balance
• Advancement opportunities
• Flexible hours
• Spending holidays with family and friend

Required Skills and Experience

• One-year experience in guest focused business (retail, restaurant, hospitality, etc.)
• Willingness to learn new skills
• Natural leadership skills
• Must have a self-starting personality with an even disposition
• Must always maintain a professional appearance and manner
• Must be able to communicate well with guests and team members
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
• Ability to use point of sale system

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.