Supervisor / Shift Lead

ZippyApp - Recruitment Marketing; Skokie (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking enthusiastic leaders for Dunkin' Donuts in Skokie, Illinois. This role involves coaching crew members and promoting a positive guest culture in a fast-paced environment.

The ideal candidate will have supervisory experience in the restaurant industry, excellent communication skills, and the ability to manage a team effectively. The position offers part-time or full-time opportunities with potential for career advancement.

Qualifications

• Prior experience in a supervisory role in the restaurant industry.
• Ability to communicate effectively with team members.
• Experience in managing others in a fast-paced environment.

Responsibilities

• Assist with cashier functions and cash management.
• Ensure restaurant cleanliness and delegate side work.
• Conduct uniform checks for employee attire.
• Manage shifts and employee breaks effectively.
• Support the manager with additional needs.

Skills

Effective communication

Team management

Prior restaurant experience

Fluent English

QSR experience

Job description

Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. Prior Experience a Plus!

Requirements

• Supervisor / Shift Lead / Crew Lead / Team Lead
• Ability to effectively communicate
• Ability to manage others
• Previous restaurant experience
• Ability to speak and read English fluently
• Dunkin Donuts/Coffee shop/QSR experience a plus

Responsibilities

• Assist with Cashier functions including cash outs and making change
• Ensure the cleanliness of the restaurant and delegate side work tasks daily
• Perform uniform checks ensuring that everyone is in the proper attire
• Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
• Assist the Manager with any other additional needs

The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity. Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manager, gm, supervisor is highly desirable.

You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.