Supervisor / Shift Lead / Crew Lead / Team Lead

Dunkin' Donuts & Baskin Robbins - Niles; Niles (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

Dunkin in Illinois is seeking enthusiastic leaders to coach crew members and drive a positive guest culture. The Supervisor / Shift Lead / Crew Lead role is offered as part time or full time, with prior shift leadership and restaurant experience highly desirable.

You will support cash handling, maintain cleanliness, ensure proper uniforms, and manage shift flow while ensuring breaks. Franchisee is independent; wage and benefits vary by franchisee.

Qualifications

• Experience leading a team in a fast-paced restaurant.
• Strong communication and interpersonal skills.
• Prior Dunkin Donuts or QSR experience is a plus.

Responsibilities

• Assist with cashier duties including cash outs and making change.
• Ensure restaurant cleanliness and delegate side work daily.
• Perform uniform checks to ensure proper attire.
• Run the shift and monitor breaks for all employees.
• Assist the manager with additional needs.

Skills

Communication

People management

Restaurant experience

English fluency

QSR experience

Job description

Join the Fun Paced world of Dunkin!Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant.The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity.prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable

Requirements

• Ability to effectively communicate
• Ability to manage others
• Previous restaurant experience
• Ability to speak and read English fluently
• Dunkin Donuts/Coffee shop/QSR experience a plus

Responsibilities

• Assist with Cashier functions including cash outs and making change
• Ensure the cleanliness of the restaurant and delegate side work tasks daily
• Perform uniform checks ensuring that everyone is in the proper attire
• Run the shift while making sure that all employees are taking their given/mandatory breaks at the appropriate time throughout the day
• Assist the Manager with any other additional needs

The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as part time or full time opportunity.prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manger, gm, supervisor is highly desirable

You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts/Baskin-Robbins or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.