Supervisor/ Shift lead

Jp Gilbert Llc; Gilbert (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Job summary

Jet's Pizza Gilbert is seeking a resourceful Restaurant Supervisor to lead daily operations at our Gilbert location. You will drive revenue, ensure quality, and maintain fast, friendly service in a busy, guest-focused setting.

Responsibilities include dough preparation, coordinating shifts, overseeing deliveries, handling guest requests, maintaining sanitation standards, controlling costs, and promoting our brand with a positive, hands-on leadership style.

Responsibilities

• Make dough in the morning (lift 50-75 lbs)
• Coordinate restaurant operations
• Multi-task in a fast-paced environment
• Oversee delivery orders and times; coordinate with drivers and customers for excellent service
• Deliver superior guest service and ensure customer satisfaction
• Respond efficiently to customer complaints
• Enforce best quality of products
• Organize and supervise shifts
• Appraise performance and provide feedback
• Monitor sanitation and safety compliance
• Control costs and minimize waste
• Promote and publicize the brand
• Nurture a positive work environment and lead by example
• Monitor operations and initiate corrective actions
• Flexible availability

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Jet's Pizza® has rapidly risen through the ranks to become the twelfth largest pizza chain in the nation,, with over 500 locations and plans for rapid future growth. We are looking for a resourceful supervisor at our Gilbert location to be responsible for meeting all restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.

Full time

Job responsibilities

• Make dough in the morning (able to lift 50-75 lbs)
• Coordinate the restaurant operation
• Multi-task in a fast paced environment
• Oversee the delivery orders & times, as well as communicating with the delivery drivers and customers to provide excellent customer service
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Appraise personnel's performance and provide feedback to keep them upbeat and productive
• Monitor compliance with sanitation and safety rules and regulations
• Controls costs and minimize waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example
• Accomplish and monitor operations and initiate corrective actions
• Flexible availability