Supervisor/ Shift Lead

JP ARROWHEAD LLC; Glendale (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Jet's Pizza Glendale is seeking a resourceful Supervisor to lead daily restaurant operations, drive revenue and maintain quality standards. You will ensure efficient operation, manage production, and supervise staff to meet goals.

The role includes making dough in the morning, coordinating activities, and overseeing delivery orders while maintaining top customer service in a fast-paced setting. Flexible availability is required.

Responsibilities

• Make dough in the morning (able to lift 50-75 lbs)
• Coordinate the restaurant operation
• Multi-task in a fast paced environment
• Oversee the delivery orders & times, and communicate with drivers and customers to provide excellent service
• Deliver superior guest services and ensure customer satisfaction
• Respond efficiently to customer complaints
• Enforce quality of products and safety rules
• Organize and supervise shifts
• Monitor performance and provide feedback to keep staff upbeat
• Monitor sanitation and safety rules and costs
• Promote and publicize the brand
• Nurture a positive working environment and lead by example
• Accomplish and monitor operations and initiate corrective actions
• Flexible availability

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Jet's Pizza® has rapidly risen through the ranks to become the twelfth largest pizza chain in the nation,, with over 500 locations and plans for rapid future growth. We are looking for a resourceful Supervisor at our Glendale location to be responsible for meeting all restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.

20229 N. 67th Av, Glendale.

Full time

Job responsibilities:

• Make dough in the morning (able to lift 50-75 lbs)
• Coordinate the restaurant operation
• Multi-task in a fast paced environment
• Oversee the delivery orders & times, as well as communicating with the delivery drivers and customers to provide excellent customer service
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Appraise personnel's performance and provide feedback to keep them upbeat and productive
• Monitor compliance with sanitation and safety rules and regulations
• Controls costs and minimize waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example
• Accomplish and monitor operations and initiate corrective actions
• Flexible availability