Supervisor, Security

Universal Studios; Orlando (FL); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Universal Orlando Resort seeks a Security Supervisor to maintain shift records and ensure the safety of guests and Team Members. This role involves overseeing security officers, conducting training, and performing administrative duties. A high school degree is required, with an associate's preferred. The position is hybrid, requiring in-person collaboration.

Qualifications

• 1-3 years experience in park policies and Security knowledge.
• Background check mandatory.

Responsibilities

• Ensures safety of guests and Team Members.
• Oversees guest and Team Member screening.
• Responsible for Team Member training.

Skills

Knowledge of Security

Education

High school degree or GED

Associate’s degree

Job description

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Maintains all shift records, reports and passes. Responsible for assuring that all security officers are properly trained in all aspects of each designated field position. Ensures all officers maintain standards set by company and take corrective actions as needed.

MAJOR RESPONSIBILITIES:

• Ensures the safety of UO’s guests and Team Members. Oversees guest and Team Member screening, as well as protects company assets from theft and other criminal activities.
• Reviews Incident Reports, as well as ensures reports are thorough and concise for possible future litigation. Makes proper notifications to upper Management. Reviews Blotter entries.
• Performs daily administrative duties that include, but are not limited to: Performance Counselings, Performance Evaluations, and Kronos duties (Scheduling, Time and Attendance Monitoring).
• Responsible for Team Member training. Ensures the company standards and policies are maintained with staff and enforced within the workplace as it relates to security matters.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• High school degree or GED required.
• Associate’s degree preferred.

EXPERIENCE:

• 1-3 years in knowledge of policies and procedures for the park and knowledge of Security required;
• or equivalent combination of education and experience.
• A background check is mandatory, and results must meet Universal Orlando’s background check criteria.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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