Supervisor, Retail Operations

FlowerHire; Westminster (CO); On-site; Full time

Job summary

A leading cannabis retailer in Westminster seeks a Supervisor for Retail Operations. This role involves overseeing dispensary activities, ensuring compliance, and managing staff. Ideal candidates will have strong leadership skills and experience in retail operations. Join a company committed to quality and teamwork while enjoying competitive pay and benefits.

Benefits

Benefits

Tips

Qualifications

• At least 21 years of age.
• 3 years management experience with emphasis on employee relations.
• Experience in retail operations and compliance.

Responsibilities

• Ensure compliance with regulations and supervise staff training.
• Manage point of sale transactions and inventory management.
• Implement HR policies and manage employee relations.

Skills

Leadership

Communication

Conflict Management

Education

Bachelor’s degree

Tools

BioTrackTHC

Job description

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Position Overview:

The Supervisor, Retail Operations is responsible for assisting the Manager with interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Supervisor oversees all activities related to the operation of the Dispensing Facility, including patient identification and registration, record retention, product tracking, and inventory control as directed by the Manager. This position is located at our Green Solution dispensary in Westminster, CO.

Pay and Schedule:

• Pay: $21/hr + Benefits + Tips
• Schedule: Full time, including weekends

Responsibilities:

1. Ensure compliance with all regulations governing the medical cannabis program and supervise dispensary staff training in the absence of the Manager.
2. Manage point of sale transactions and oversee inventory management using BioTrackTHC.
3. Resolve inventory discrepancies and patient-staff conflicts.
4. Develop privacy policies and ensure HIPAA compliance.
5. Act as liaison between staff, management, law enforcement, and health authorities.
6. Monitor department goals, safety procedures, and quality assurance plans.
7. Manage security systems, record keeping, and product storage/disposal.
8. Foster a positive company culture emphasizing quality and teamwork.
9. Implement HR policies, conduct investigations, and manage employee relations.
10. Recruit, train, and evaluate staff; manage workforce and compensation programs.
11. Ensure a safe and healthy work environment.

Minimum Qualifications:

• At least 21 years of age
• MED Badge
• Bachelor’s degree or 3 years management experience with emphasis on employee relations
• Experience in retail operations, inventory control, and compliance
• Strong leadership, communication, and conflict management skills

Additional Information:

• Travel: 0%
• FLSA Status: Non-exempt
• Physical requirements include standing, walking, manual tasks, and lifting up to 10 pounds.
• Work environment is moderate noise; accommodations available per law.

About The Cannabist Company:

Formerly Columbia Care, The Cannabist Company is a leading cannabis cultivator and retailer with operations across 14 U.S. jurisdictions. The company offers a wide range of cannabis products and has been recognized for its diversity and comprehensive benefits.

All employees must pass a background check as a condition of employment.

Salary:

$21 USD per hour