Supervisor Quality Control Field

FALL CREEK FARM & NURSERY; West Des Moines (IA); On-site; USD 55,000 - 75,000; Part time

Benefits offered by this job

Weekly Paychecks

PTO, Parental Leave, Holidays

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Job summary

FALL CREEK FARM & NURSERY in West Des Moines, IA seeks a Quality Control Supervisor to lead training and quality assurance across field operations. The role centers on developing improvements, documenting issues, and coaching staff for better field performance.

You will design engaging training materials, deliver sessions in person and virtually, mentor trainees, and coordinate schedules with management while traveling up to 25% to support regional quality initiatives.

Qualifications

• Minimum of 3 years fiber optic or cable installation experience.
• Mandatory job site inspections to ensure safety policies are followed.
• High School Diploma or GED required.
• Flexible schedule is needed.
• Ability to work in a fast-paced, time-sensitive environment.

Responsibilities

• Train and ensure quality of all employees within assigned systems.
• Perform quality control inspections and document, correct, and coach issues.
• Deliver engaging, high-quality training to in-person and virtual audiences.
• Mentor and support trainees for consistent delivery and development.
• Design, develop, and deliver training materials using PowerPoint and Word.
• Evaluate trainee performance via observations and identify skill gaps.
• Coordinate training schedules with leadership and local management.
• Serve as a technical training resource and field support during high-demand periods.
• Contribute to root-cause analyses and prevention strategies.
• Stay current on training methodologies and best practices.
• Travel up to 25% to support regional quality initiatives.

Skills

Supervisory experience

Customer service experience

Team player

Education

High School Diploma or GED

Job description

Career Opportunities: Supervisor Quality Control Field (14461)

Requisition ID14461-Posted09/08/2026-Operations Production-Operations-PT636-W Des Moines,IA-Field-Manager-0% - 24%

As a Quality Control Supervisor, you will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Training Manager with various local and large scale projects as needed, and may potentially take the lead on projects as assigned.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

Responsible for the training and quality of all employees within your assigned systems.

Perform quality control inspections and document, correct, and coach any issues found

Deliver engaging, high-quality training to both in-person and virtual audiences

Mentor, coach, and support trainees to ensure consistent delivery, effective facilitation, and ongoing professional development.

Design, develop, and deliver training materials using tools such as PowerPoint, Word, and other instructional technologies aligned to learning objectives.

Evaluate trainee performance by auditing work, conducting Technical Proficiency Observations and Quality Observations, identifying skill gaps, and implementing targeted training solutions.

Provide constructive feedback and apply training interventions to prepare employees for successful field performance.

Coordinate training schedules and offerings with training leadership and local management.

Serve as a technical training resource, providing field support during high-demand periods.

Contribute to damage investigations by identifying training-related root causes and recommending prevention strategies.

Stay current on emerging training methodologies, technologies, and best practices.

Travel up to 25% to support regional and company-wide Quality initiatives.

Perform other duties not listed here, as they arise, and as they are assigned to you

What you’ll need

Minimum of 3 years fiber optic or cable installation experience.

Perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.

High School Diploma or G.E.D.

Work a very flexible schedule.

Work in a fast paced time sensitive environment

Handle multiple tasks and last-minute changes

Must have exceptional customer service experiences

Be a team player.

Former supervisory experience a plus.

Valid driver's license with minimum of 2 years driving experience and a good driving record.

Physical abilities & exposures

Routinely: work at heights, in confined spaces and alone in remote locations, operate vehicle and heavy machinery; squeeze, fine hand motion, bend, stoop, stand, walk, climb stairs, and lift greater than up to 55 pounds without assistance.

Occasionally: use ladder, keyboard and mouse

Why grow your career with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.