Supervisor, Quality 1st Shift - Forest Park, IL

VetJobs; Forest Park (IL); On-site; USD 81,000 - 114,000; Full time

Job summary

Ferrara in Forest Park, Illinois, is seeking a Quality Supervisor to lead the quality and food safety programs on-site. You will supervise technicians, drive CAPA/NCR processes, and collaborate across production to ensure GMP compliance and continuous improvement.

Ideal candidates hold a B.S. in a related field with HACCP/GFSI audit experience and PCQI certification preferred. The role supports a strong quality culture and cross-functional teamwork to keep products safe and meet standards.

Qualifications

• Bachelor's degree in a relevant field (preferred)
• HACCP certification and GFSI audits experience such as FSSC 22000 or SQF (a plus)
• PCQI certification preferred

Responsibilities

• Accountable for quality and food safety during operations.
• Lead quality team and drive CAPA and NCR tracking.
• Coordinate internal audits and GMP/compliance.
• Mentor technicians and leads, support continuous improvement.
• Track KPI data and prepare reports for leadership.

Skills

Leadership experience

Communication skills

Education

Bachelors

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real‑time problem solving, and participation in cross‑functional initiatives. Schedules may vary and are subject to change. Want to make an impact? The Quality Supervisor, reporting to the Quality Manager, is a hands‑on leader who keeps our products safe, our standards high, and our teams performing at their best. You'll supervise and coach technicians and leads, drive daily performance, and partner across teams to ensure compliance with food safety and quality standards. You'll also help strengthen Good Manufacturing Practices (GMPs) and champion a culture of continuous improvement.

Ways you will make a difference

• Accountable for quality and food safety practices during operations.
• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
• Manages quality and sanitation team by scheduling/approving timecards, assigning tasks and providing ongoing training/mentoring.
• Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
• Initiate, track and trend NCRs/CAPAs.
• Be a part of the internal audit team and participate actively in the scheduled food safety and facility GMP audits.
• Co‑ordinate the pre‑op, post‑op and glass/brittle plastic inspections.
• Acts as a communication liaison between management and quality staff to support corporate and plant‑driven initiatives.
• As part of the food safety team, maintains the food safety plan and updates SOPs as required.
• Ensures training of associates at all levels on quality programs.
• Interact with other supervisors/managers within Ferrara to share best practices.
• Perform and maintain the environmental monitoring program and product testing program.
• Trend the KPI data for the Quality Manager and assist in preparing reports for senior leadership management.

Skills that will make you successful

• Demonstrated Leadership experience
• Great communication and interpersonal skills.

Auto req ID

486591BR

Minimum Education Required

Bachelors

Additional Qualifications/Responsibilities

Experiences that will support your success

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred
• HACCP certification and GFSI audits experience such as FSSC 22000 or SQF a plus
• PCQI certified preferred

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance.

Compensation

The salary range for this role is $81,225 to $113,715 annually.

City*

Forest Park

State*

Illinois

Job_Category

Manufacturing

Job Code

Manufacturing Manufacturing

Affiliate Sponsor

Ferrara

Salary Range

$75,000-$100,000