Supervisor, Quality 1st Shift

Ferrero SpA; Chicago (IL); On-site; USD 81,225 - 113,715; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off (PTO)

Annual bonus based on company performance

Job summary

Ferrero SpA is looking for a Quality Supervisor based in Chicago to ensure product safety, high standards, and team performance. You will supervise quality assurance teams and drive compliance with food safety standards.

The ideal candidate has leadership experience in food manufacturing and a relevant degree. Compensation includes a salary range of $81,225 to $113,715 annually, along with comprehensive benefits and potential annual bonuses.

Qualifications

• Minimum 2 years’ experience in a food manufacturing leadership role.
• HACCP certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus.
• Previous sanitation experience strongly preferred.

Responsibilities

• Accountable for quality and food safety practices during operations.
• Manage quality assurance team by scheduling/approving timecards in Kronos.
• Facilitates monitoring of processes and procedures for continuous improvement.

Skills

Demonstrated Leadership experience

Great communication and interpersonal skills

Education

B.S. Degree in Food Science, Microbiology, Chemistry, or related field

Job description

At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Want to make an impact?

The Quality Supervisor reporting to the Quality Manager is a hands‑on leader who keeps our products safe, our standards high, and our teams performing at their best. You’ll supervise and coach technicians and leads, drive daily performance, and partner across teams to ensure compliance with food safety and quality standards. You’ll also help strengthen Good Manufacturing Practices (GMPs) and champion a culture of continuous improvement.

Ways you will make a difference

• Accountable for quality and food safety practices during operations.
• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
• Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring.
• Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
• Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations.
• Be a part of the internal audit team and participate actively in the scheduled food safety and facility GMP audits.
• Co‑ordinate the pre‑op, post‑op and glass/brittle plastic inspections.
• Acts as a communication liaison between management and quality staff to support corporate and plant‑driven initiatives.
• As part of the food safety team, maintain the food safety plan and update SOPs as required.
• Ensures training of associates at all levels on quality programs.
• Interact with other supervisors/managers within Ferrara to share best practices.
• Perform and maintain the environmental monitoring program and product testing program.
• Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management.

Skills that will make you successful

• Demonstrated Leadership experience.
• Great communication and interpersonal skills.

Experiences that will support your success

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred.
• HACCP certification, PCQI certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus.
• Minimum 2 years’ experience in a food manufacturing leadership role.
• Previous sanitation experience strongly preferred.

What We Offer

At Ferrara, we’re proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

The salary range for this role is $81,225 to $113,715 annually.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.