Supervisor, Print & Mail

i3 Verticals, LLC; Fort Wayne (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

i3 Verticals, LLC is seeking a Supervisor to manage daily Vehicle Registration printing and mailing operations from its Fort Wayne, IN site. You will coordinate with service teams and vendors to keep equipment functional and ensure accuracy across batches.

The role requires strong analytical, communication, and project-management skills, with experience in data testing and Excel proficiency. On-site work with safety protocols will be expected.

Qualifications

• Proven experience in Print & Mail management.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation skills.
• Ability to manage multiple priorities and meet deadlines.
• Detail-oriented with a commitment to accuracy and quality.
• Experience with data and software testing.
• Familiarity with project management principles.
• Advanced proficiency in Microsoft Excel or similar analytical tools.

Responsibilities

• Oversee day-to-day Vehicle Registration printing and mailing operations.
• Coordinate with internal service department and vendors to maintain equipment.
• Manage inventory replenishment and quality control.
• Arrange printer and equipment replacement and repair as needed.
• Maintain strong communication with the home office in TN.
• Process daily registration batches: receive, print, verify, mail.
• Reprint registrations as needed.
• Load registration stock and ribbons; ensure proper supplies.
• Operate inserters: feed envelopes and registrations, place in mail trays.
• Complete file verification and sorting of identified items.
• Enforce safety equipment usage (eye/ear protection, steel-toed shoes).
• Other duties as assigned by management.

Skills

Print & Mail management

Analytical skills

Communication skills

Negotiation skills

Multitasking

Detail-oriented

Data testing

Project management

Excel

Education

High School diploma

Tools

Microsoft Excel

Job description

• Manage and oversee the day-to-day operations of Vehicle Registration printing and mailing
• Manage and coordinate with the internal service department and vendors to maintain and repair equipment
• Manage and coordinate inventory replenishment and quality control
• Manage and coordinate printer and equipment replacement and repair as needed
• Maintain strong channels of communication with the home office in TN
• Work closely with staff to ensure that the following tasks are completed:
• Receive, print, verify, and mail registration batches daily
• Reprint registrations as needed
• Add proper registration stock to printers as needed
• Change out registration printer ribbons as needed
• Feed inserter equipment with envelopes and printed registrations
• Retrieve sealed envelopes from the inserter and place them in appropriate mail trays
• Complete file verification
• Sort and Place identified household items on cart

Ensure use of property safety equipment among staff, including but not limited to Eye Protection, Ear Protection, and Steel Toes.

Other duties as assigned by management.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Proven experience in Print & Mail management.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation skills.
• Ability to manage multiple priorities and meet deadlines.
• Detail-oriented with a commitment to accuracy and quality.
• Experience with data and software testing.
• Familiarity with project management principles.
• Advanced proficiency in Microsoft Excel or similar analytical tools.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• 2+ years’ experience working in a customer–facing environment.
• 1+ years’ experience working in a print house.
• 4+ years’ previous experience in utility printing or related activities in a managerial or supervisory position.

Qualifications

Education

Required

High School or better.

Experience

Required

2 years:

Supervision & Management Experience

Equal Opportunity Employer
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