Print & Inventory Services Coordinator (4668)

Word & Brown Companies; Orange (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Word & Brown Companies in Orange, CA is seeking a Full-Time Print & Inventory Support role. The position handles print operations, inventory management, and vendor coordination to support daily business functions.

Responsibilities include processing daily materials, coordinating print requests, maintaining inventory, and assisting with SOPs and renewals. Requires strong communication and multitasking abilities, with overtime as needed.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Ability to multitask and meet deadlines.
• Experience with print/warehouse operations is a plus.

Responsibilities

• Coordinate daily print and inventory operations for multiple Word & Brown entities.
• Process and print documents including letters, renewals, invoices, and checks.
• Manage print room workflows and vendor coordination.
• Maintain inventory records and prepare reports.
• Assist with SOPs and monthly renewals.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Time management

Multitasking

Team collaboration

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office 365

SharePoint

Teams

Outlook

Excel

Word

Job description

Job Details: Job Location: Word and Brown - Orange, CA, Position Type: Full Time, Salary Range: $22.00 - $22.00Hourly,

Purpose of Position: Effectively multitask, coordinate and support the daily management of print & inventory services for all of the Word & Brown Companies. The position will also support other business tasks or functions as assigned.

Essential Functions

• Prioritize and manage multiple tasks simultaneously while consistently meeting departmental objectives and deadlines.

Print Operations

• Process and print daily, weekly, and monthly materials, including but not limited to termination certifications, employee welcome letters, renewals, invoices, and broker commission checks.
• Process, print and fulfill Marketing, Sales, IT and Operations Ad-hoc print and material requests.
• Coordinate print room workflows and schedules to ensure all turnaround times are met.
• Assist with group material requests, special print projects, and renewal material fulfillment.
• Operate binding and finishing equipment for quotes and other materials
• Inspect completed work to ensure quality, accuracy, and completeness.

Inventory and Logistics

• Order, maintain, and monitor inventory of print room and warehouse supplies, including toner, staple cartridges, labels, mail trays, and mail tubs.
• Perform weekly and monthly warehouse counts; maintain accurate inventory records and prepare inventory reports.
• Support vendor material ordering such as envelopes, folders, paper and other marketing materials.
• Create GLS shipping labels and required mailing documentation.
• Coordinate and support vendor pickups, deliveries, and on-site material distribution.
• Perform routine housekeeping duties to maintain a clean, safe, and organized print and warehouse environment.

Equipment and Vendor Support

• Request and coordinate service calls for print room equipment, clearly diagnosing and communicating issues to external vendors.

Documentation and Team Collaboration

• Assist with creating, updating, and maintaining Standard Operating Procedures (SOPs).
• Assist in the fulfillment of Cal Choice and Choice Builder monthly renewals.
• Assist with unscheduled Marketing initiatives.

Professional Expectations

• Maintain a professional approach while working under tight deadlines and changing priorities.
• Demonstrate accountability and ownership of assigned tasks while adhering to established procedures.
• Remain flexible and responsive to unplanned or evolving business needs.
• Be available to work overtime on short notice based on business requirements.
• Maintain regular, on-site attendance and punctuality as essential job functions.
• Perform other business-related duties as assigned.

Qualifications

Knowledge, Skills & Abilities Required

• Proficient verbal and written communication skills.
• Ability to support, interface, and communicate with various clients and organizations in person, via email, and by telephone.
• Strong attention to detail with exceptional organizational skills.
• Ability to prioritize, manage time effectively, and handle multiple tasks simultaneously.
• Ability to collaborate and communicate professionally with all levels of leadership, employees, clients, and vendors.
• Self-guided and highly motivated, with the ability to follow directions.
• Demonstrated proficiency in Microsoft Office 365 tools, including SharePoint, Teams, Outlook, Excel, and Word.
• Ability to work well in a fast-paced, deadline-driven environment.
• Knowledge of the health insurance industry and prior customer service experience preferred.
• Ability to multitask effectively.
• Light mechanical knowledge of machinery helpful.
• Experience working with high-capacity folder inserters and printers preferred.
• Experience working with print processing machines preferred.
• Ability to work overtime as requested by management.

Additional Competencies

Action Oriented, Approachability, Customer Focus, Listening, Self-Knowledge, Written Communication

Educational Requirements

• High school diploma or equivalent required.

Physical Requirements

• Must be able to sit, stand, or walk for extended periods of time.
• Must be able to walk, utilize stairs, bend, and stoop.
• Working environment noise level is moderate. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus.
• Must be able to communicate effectively in English.
• Must be able to use a keyboard and other office equipment.
• Ability to lift up to 50 pounds consistently.