Supervisor Phlebotomy Full-time Days / Mount Holly

Virtua; Clermont (NJ); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental/vision coverage

401(k) plan

Paid time off

Disability insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health in Mount Holly, NJ is seeking a Laboratory Supervisor for the Collecting and Receiving department. You will oversee daily operations, maintain specimen integrity, and ensure outstanding customer service while coordinating staffing and workflow.

Ideal candidates have at least two years as a phlebotomist, 1–3 years of supervisory experience, strong communication, and the ability to work under pressure.

Qualifications

• Minimum two years' experience as a phlebotomist.
• 1-3 years of lead/supervisory experience.
• Strong oral communication and customer service skills.
• Ability to work in stressful environments.
• Good time management.

Responsibilities

• Supervise daily operations of the Laboratory Collecting and Receiving department.
• Support staff scheduling, training, and evaluation of new products.
• Oversee workflow and implement process improvements.
• Provide outstanding customer service and communication.
• Coach staff and trainees with technical expertise.
• Liaise between staff and manager.
• Handle responsibilities in manager/director's absence.
• Serve as a resource to hospital departments for the Laboratory.

Skills

Phlebotomy

Lead supervision

Customer service

Communication

Time management

Education

High school diploma

Associates degree preferred

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community.If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 otherlocations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location: Mount Holly - 175 Madison Avenue

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Job Information

Job Summary

Supervises the daily operations of the Laboratory Collecting and Receiving department to include, outstanding customer service, staffing, scheduling, and workflow. Collects and processes patient specimens in conformance with all laboratory regulatory requirements. Assists manager in clinical and administrative departmental functions. Communicates customer specific clinical instructions as required to ensure specimen integrity. Performs clerical functions as required.

Position Responsibilities

• Collects and processes specimens in conformance with all laboratory regulatory requirements and performs activities related to laboratory testing.
• Supports department operations in staff scheduling, training, competency, procedure drafts, and evaluation of new products.
• Supervises daily workflow of the department, identifies and implements improvement opportunities that contribute to the betterment of the workstation, section, or overall operation.
• Provides Outstanding Customer Service by demonstrating effective and appropriate communication and interpersonal skills.
• Demonstrates, coaches and provides technical expertise to staff, students and trainees.
• Liaison between staff and manager.
• Assumes responsibility in the absence of Manager or Director.
• Identifies and implements improvement opportunities that contribute to the betterment of the workstation, section, or overall operation.
• Acts a resource to all hospital departments on behalf of the corporate Laboratory.

Position Qualifications Required

• Must have a minimum of two years' experience as a phlebotomist.
• 1-3 years of lead/supervisory experience required.
• Must have outstanding oral communication skills.
• Must have demonstrated customer service skills.
• Ability to work in stressful environments.
• Good time management.
• Prior supervisory experience is preferred.

Required Education

• High school diploma or equivalent.
• Associates degree in a healthcare related field preferred.

Training/Certification Licensure

• Completion of a phlebotomy training course or equivalent required.
• Valid Driver's License required where off-site (non-hospital) specimen collections are a function of the position.

Hourly Rate: $28.63 - $44.54The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD\&D insurance
• tuition assistance
• an employee assistance program that includes free counseling sessions

For more benefits information click here.