Supervisor Phlebotomy Full-time Days / Voorhees

Virtua Health; Voorhees Township (NJ); On-site; USD 59,550 - 92,643; Full time

Job summary

Virtua Health in Voorhees Township, NJ, seeks a supervisor for the Laboratory Collecting and Receiving department to ensure smooth daily operations, staffing, and scheduling. You will collect and process patient specimens per regulatory standards and support the manager in clinical and administrative functions.

The role emphasizes outstanding customer service, effective communication, and guidance to staff, students, and trainees while maintaining specimen integrity and coordinating with other

Qualifications

• Minimum two years’ experience as a phlebotomist.
• Outstanding oral communication skills.
• Demonstrated customer service skills.
• Ability to work in stressful environments.
• Good time management.

Responsibilities

• Supervises daily operations of the Laboratory Collecting and Receiving department and oversees workflow.
• Collects and processes specimens in compliance with regulatory requirements.
• Assists manager with clinical and administrative departmental duties.
• Communicates clinical instructions to ensure specimen integrity.
• Performs clerical tasks as needed.

Skills

Oral communication

Customer service

Time management

Stress tolerance

Education

High school diploma or equivalent

Associates degree in healthcare

Job description

Job Summary

Supervises the daily operations of the Laboratory Collecting and Receiving department to include outstanding customer service, staffing, scheduling, and workflow. Collects and processes patient specimens in conformance with all laboratory regulatory requirements. Assists manager in clinical and administrative departmental functions. Communicates customer specific clinical instructions as required to ensure specimen integrity. Performs clerical functions as required.

Position Responsibilities

• Collects and processes specimens in conformance with all laboratory regulatory requirements and performs activities related to laboratory testing.
• Supports department operations in staff scheduling, training, competency, procedure drafts, and evaluation of new products.
• Supervises daily workflow of the department, identifies and implements improvement opportunities that contribute to the betterment of the workstation, section, or overall operation.
• Provides outstanding customer service by demonstrating effective and appropriate communication and interpersonal skills.
• Demonstrates, coaches and provides technical expertise to staff, students and trainees.
• Liaison between staff and manager.
• Assumes responsibility in the absence of Manager or Director.
• Acts as a resource to all hospital departments on behalf of the corporate Laboratory.

Position Qualifications Required

• Must have a minimum of two years’ experience as a phlebotomist.
• Must have outstanding oral communication skills.
• Must have demonstrated customer service skills.
• Ability to work in stressful environments.
• Good time management.

Required Education

• Prior supervisory experience is preferred.
• High school diploma or equivalent.
• Associates degree in a healthcare related field preferred.

Training/Certification Licensure

• Completion of a phlebotomy training course or equivalent required.
• Valid Driver’s License required where off‑site (non‑hospital) specimen collections are a function of the position.

Salary

$28.63 - $44.54 Hourly

Benefits

Virtua offers a comprehensive package of benefits for full‑time and part‑time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short‑term disability and optional long‑term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.