Supervisor Patient Support

Harboroaks; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k)

Referral Bonus

Generous PTO

Job summary

Cove PREP is seeking a Shift Supervisor to monitor residents and supervise staff on their shift. The role focuses on directing patient support and ensuring high-quality care within the unit.

Responsibilities include coordinating staff, guiding teamwork, assisting patients with daily living activities, and overseeing admissions and discharges while maintaining patient safety and compassion.

Qualifications

• Associate's Degree is required.
• Two or more years’ experience with the population of the facility in a patient support role.
• One or more years’ experience as a lead or previous supervisory experience.

Responsibilities

• Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Assist patients with their daily living activities and administer basic health care or treatments.
• Participate in therapeutic or recreational group.
• Oversee admitting and discharging.
• Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
• Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
• Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
• Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
• Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
• May provide transportation for patients as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Skills

Supervisory experience

Patient support

Education

Associate's Degree

Job description

Overview

Cove PREP is looking for a Shift Supervisor:

Responsible for the monitoring of all residents and the supervision of all staff on their shift.

We offer great benefits including:

• Medical, Dental and Vision Insurance
• 401 K
• Bonus for Referrals
• Generous PTO - Includes vacation, holidays and sick leave along with personal days

PURPOSE STATEMENT:

Direct, supervise and coordinate the activities of a patient support team.

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Assist patients with their daily living activities and administer basic health care or treatments.
• Participate in therapeutic or recreational group.
• Oversee admitting and discharging.
• Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
• Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
• Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
• Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
• Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
• May provide transportation for patients as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Associate's Degree is Required
• Two or more years’ experience with the population of the facility in a patient support role required.
• One or more years’ experience as a lead or previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
• May require a valid state driver's in facilities where transporting patients is an essential function.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

COVTOR