Supervisor - Patient Access/Admissions

Wythe County Community Hospital; Wytheville (VA); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off

Education tuition assistance

Life, disability & insurance options

401(k) retirement with company match

Job summary

Wythe County Community Hospital in Wytheville, VA is seeking a Supervisor to lead our Patient Access team on weekdays in a salaried, exempt role from 8:30am to 5pm. The position supports admissions, registration, scheduling, and billing activities to ensure a smooth patient experience.

Join Lifepoint Health and help provide exceptional care as part of a dedicated hospital community. You will supervise daily staff, provide training and coaching, and uphold high quality customer service while

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Prior supervisory experience in a healthcare setting preferred.
• Ability to lead and direct others; strong communication.
• Working knowledge of basic computer applications (MS Office).
• Knowledge of patient registration, insurance, scheduling and hospital billing.

Responsibilities

• Supervises daily staff activities for the Patient Access Team.
• Organizes and coordinates daily staffing assignments.
• Provides direction, orientation, training, coaching, and mentoring to staff.
• Assures high level of quality customer service.

Skills

Leadership

Microsoft Office

Registration & Billing knowledge

Scheduling systems

Education

High school diploma or equivalent

Associate's Degree preferred

Tools

Microsoft Office

Job description

Schedule:

Full Time Weekdays. Salaried Exempt. 8:30am-5pm

Location:

Patient Access - Admissions.

Salary Range:

$53,851-$72,716

Your Experience Matters

Wythe County Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Supervisor joining our Patient Access team, you’re embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

• Supervises daily staff activities for the Patient Access Team. Organizes and coordinates daily staffing assignments.
• Performs staff responsibilities as needed to fulfill required service levels.
• Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.
• Assures high level of quality customer service.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for -

Applicants should have a High school diploma or equivalent.

• Associate's Degree is preferred. Applicable work experience may be used in lieu of education.
• Previous supervisory experience in healthcare field is preferred.
• Must possess the ability to lead and direct others. Working knowledge of basic computer applications (Microsoft Office).
• Must possess knowledge of registration processes, insurance, scheduling, and/or hospital billing.

More About Wythe County Community Hospital

WCCH is a 100-bed acute care hospital that has been offering exceptional care to the Wythe County community for over 53 years. We are proud to be recognized by Joint Commissions Gold Seal of Approval, Leapfrog Safety Grade A and a National Quality Leader by LifePoint Health.

EEOC Statement

Wythe County Community Hospital is an Equal Opportunity Employer. WCCH is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.