Supervisor, Patient Access

Trinity Health Mid-Atlantic; Plymouth (IN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Daily Pay

Benefits first day

Employer 401(k) match

PTO

Life insurance

STD/LTD

Tuition reimbursement

Professional development

Modern equipment

Supportive team

Job summary

Saint Joseph Health System in North Central Indiana is seeking a Patient Access Supervisor to oversee 24-hour operations and ensure accurate patient registration and billing. You will coordinate staff across all access points and ensure compliance with applicable laws and policies.

The role requires a high school diploma and 2–3 years in Pre-service or Patient Access with supervisory or lead duties, plus certification in HFMA CRCR, NAHAM CHAA or CHAM within one year.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 2–3 years in Pre-service or Patient Access with supervisory or lead responsibilities.
• Certifications: HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.

Responsibilities

• Supervises the 24-hour, daily operations of Patient Access, coordinating and monitoring staff across all points of Patient Access.
• Ensures encounters comply with legal and regulatory requirements, obtain accurate billing and demographics, and facilitates obtaining pre-certification for all patients.
• Mentors less seasoned colleagues to ensure adequate staffing at all times in Patient Registration.

Education

High school diploma or equivalent

Job description

Employment Type: Full time Shift: Day Shift Description:

Why Saint Joseph Health System? Saint Joseph Health System is a not-for-profit, multi-hospital health system located in North Central Indiana.

What we offer:

• ***Daily Pay***
• Benefits first day of employment (including: medical, dental, vision, PTO, life, STD/LTD)
• Retirement savings account with employer match
• Generous paid time off programs
• Employee referral incentive program
• Tuition/professional development reimbursement
• State of the art equipment
• Supportive team approach

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

JOB SUMMARY

Supervises the 24-hour, daily operations of Patient Access at Saint Joseph Health System (SJHS) including coordinating and monitoring staff services at all points of Patient Access. Ensures encounters are in compliance with all legal and regulatory requirements, organizational policies and procedures. Ensures accurate billing and demographic information are obtained to effectively register all patients entering SJHS. Ensures third party benefit verification, prior authorizations are obtained, valid physician orders are obtained and facilitates obtaining pre-certification for all patients. Mentors less seasoned colleagues to ensure adequate staffing at all times in Patient Registration.

What You'll Need:

Education: High school diploma or equivalent.

Experience: Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.

Certifications: Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.