Supervisor Patient Access

Northside Hospital; Canton (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Northside Hospital, a leading health system in the Atlanta area, seeks a Patient Access Manager to direct registration operations across multiple patient types and shifts. You will supervise staff, partner with the Business Office, and ensure high standards of quality and productivity in admitting patients.

The role requires strong leadership, training ability, and solid knowledge of billing, insurance verification, and pre-certification processes, with a focus on delivering efficient patient

Qualifications

• B.S., B.A., or Associate's degree in Business, plus two years registration or equivalent receivables/management experience, OR high school diploma plus five years registration experience or two years supervisory experience.
• Ability to train and direct employees.
• Ability to work independently.
• Demonstrated knowledge of billing, insurance verification, and collection procedures, and a general knowledge of computers and computer systems.

Responsibilities

• Directs and oversees operations of registration activities for multiple patient types and multiple shifts of employees within the Patient Access department.
• Assists the Manager in the overall direction and control of the registration functions, operations, and personnel.
• Responsible for ensuring standards for quality and productivity are met.
• Works closely with the Business Office to coordinate activities such as insurance verification and pre-certification of admissions, pre-registration, collections at or before admission, and patient billing inquiries.

Skills

Train and direct employees

Ability to work independently

Billing and insurance verification

Computer literacy

Education

B.S./B.A./Associate in Business

High school diploma + 5 years registration or 2 years supervisory experience

Prior supervisory experience (preferred)

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Directs and oversees operations of registration activities for multiple patient types and multiple shifts of employees within the Patient Access department. Assists the Manager in the overall direction and control of the registration functions, operations, and personnel. Responsible for ensuring standards for quality and productivity are met. Works closely with the Business Office to coordinate activities such as insurance verification and pre-certification of admissions, pre-registration, collections at or before admission, and patient billing inquiries.

REQUIRED

• 1. a. B.S., B.A., or Associate's degree in Business, plus two (2) years registration experience or equivalent receivables/management experience, OR; b. High school diploma or equivalent, plus five (5) years registration experience or two (2) years supervisory experience.
• 2. Ability to train and direct employees.
• 3. Ability to work independently.
• 4. Demonstrated knowledge of billing, insurance verification, and collection procedures, and a general knowledge of computers and computer systems.

PREFERRED

• 1. Bachelors degree in Business Administration or related field.
• 2. Prior supervisory experience.