Supervisor, Operations

Talentify; White Haven (Luzerne County); On-site; USD 68,000 - 92,000; Full time

Job summary

ID Logistics US is seeking an Operations Supervisor to lead warehouse teams, assign tasks, monitor performance, and report to management. You’ll drive safety, efficiency, and process improvements while coaching staff and resolving issues in a fast-paced environment.

The role is on-site with a set schedule and flexibility for shifts. A strong background in warehousing supervision, safety, and teamwork is essential, with a competitive salary and benefits package.

Qualifications

• Minimum 2+ years in a supervisor warehousing role.
• Strong oral and written communication skills.
• High school diploma or GED required; some college preferred.

Responsibilities

• Promote a safe environment for product, associates, and temporary workers.
• Follow procedures for shipments, handling, and inventory accuracy.
• Provide 100% customer satisfaction.
• Coach and train associates on required skills.
• Oversee attendance, vacations, payroll, and time sheets.
• Maintain GMP for a food-grade warehouse.

Skills

Team leadership

Safety compliance

Communication

Coaching

Education

High school diploma or GED with some college

Bachelor's degree preferred

Tools

Microsoft Office

Inventory management

Lean six sigma

Job description

Description

About Us:

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

Position Overview:

The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and efficiency by improving processes, setting team targets, and acting as a link between employees and upper management. Supervisors are also responsible for coaching and resolving issues.

Work Location:

This is an on-site role

Work Schedule:

This position offers a set schedule; however, candidates must have open availability and be able to work any shift, including days, evenings, weekends, and holidays as needed

Compensation/Benefits:

Attractive annual salary of $68,000 - 92,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

Key Responsibilities:

• Promote a safe environment for the customer's product, associates, and temporary workers.
• Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
• Provides 100% customer satisfaction.
• Builds a positive teamwork environment by listening and communicating with all associates.
• Helps maintain attendance and tardiness records.
• Monitors daily compliance with safety procedures.
• Investigates accidents and prepares reports.
• Provides on-the-job coaching and training needed to ensure associate skills are maintained at desired levels.
• Helps coordinate vacations, payroll, and time sheets for associates and temporary workers, complaints and associate concerns productivity and quality of work.
• Oversee associates.
• Maintain proper Good Manufacturing Practices (GMP) for food grade warehouse.

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Qualifications

Minimum Requirements:

• High school diploma or general education degree (GED) with some college level study is required.
• 2+ years experience in a supervisor warehousing role.
• Strong oral and written communication skills.

Preferred Qualifications:

• Bachelor's degree strongly preferred.
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• Microsoft Office Suites experience; or equivalent combination of education and experience is preferred.
• Lean six sigma experience a plus
• Inventory experience a plus
• Third Party Logistics (3PL) experience a plus