Supervisor, Operations

Simon Property Group; Queenstown (MD); On-site; USD 64,249 - 104,346; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) retirement plan

Paid time off

Job summary

Simon Property Group is seeking a Facility/Operations Manager in Queenstown, Maryland. This role includes overseeing maintenance services, managing budgets, and ensuring compliance with safety standards.

The ideal candidate will possess a high school diploma with at least three years of supervisory experience in facility management, demonstrating skills in communication and project management. A comprehensive benefits package is offered.

Qualifications

• 3 years of experience in facility/maintenance operations in a supervisory position.
• Valid driver’s license.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Monitor cleaning services and manage preventive maintenance.
• Read and interpret engineering drawings.
• Maintain a safe environment and identify safety hazards.
• Assist in budget development and manage property operating expenses.
• Oversee contractors performing capital work.

Skills

Facility/m Maintenance Operations

Effective Communication

Microsoft Office Proficiency

Project Management

Education

High School Diploma or GED

Tools

Computers

Job description

Responsibilities

• Monitors cleaning services provided through contracts that require rigorous oversight.
• Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation.
• Reads and interprets paper‑or computer‑based engineering drawings and schematic diagrams.
• Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs.
• Maintains a safe environment and identifies and eliminates safety hazards to mall staff, tenants and customers, including administration of and training for programs such as OSHA, ADA, EPA and other regulated programs.
• Works with security and local officials to plan and oversee a fire safety program, and supports preparation for emergency and disaster response.
• Assists in the development of expense, energy and capital budgets and manages property operating expenses within or below budgeted levels.
• Performs condition assessments, either personally or with consultants, to assist in development of long‑range capital plans and budgets.
• Oversees contractors performing capital work.
• Interacts with the Portfolio Director of Operations and Energy Services.
• Provides support to tenants under construction and ensures construction activities match approved plans and comply with mall criteria.
• Assists tenants in overcoming government and permit obstacles, building relationships with key government officials.
• Coordinates and communicates with tenant coordination to ensure tenants open at or before the budgeted RCD.
• Develops staff members by enhancing their roles and broadening their experiences, gives recognition for good performance, counsels poor performance, and completes performance reviews with thorough and objective feedback.
• Resolves tenant lease and non‑lease concerns related to facility operations.
• Establishes strong relationships with key civic leaders such as code officials and fire safety authorities.
• Maintains good relationships with tenants through frequent interaction, effective follow‑through, and participation in formalized tenant meetings to discuss facility operations initiatives.
• Fulfills Manager‑on‑Duty rotation and manages day‑to‑day activities as necessary, including emergency situations.
• Manages operations purchasing program and asset inventory.
• Ensures all services agreements are current and compliant with the Simon field purchasing policy.

Minimum Qualifications

• High School Diploma or GED required.
• Three years of experience in facility/maintenance operations in a supervisory position.
• Ability to communicate effectively both orally and in writing.
• Proficiency in the use of computers and programs such as Microsoft Office.
• Ability to be flexible, prioritize, and manage multiple projects while solving problems in a timely manner.
• Valid driver’s license.
• Ability to lift and carry up to 50 pounds.

Compensation and Benefits

• Salary range: $64,249.96 – $104,346.63.
• Comprehensive benefits package including medical, dental, vision coverage, 401(k) retirement plan, life and AD&D insurance, disability insurance, flexible spending accounts, and paid time off.

Simon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you require assistance or need to request an accommodation due to a disability, please email [e-mail].