Assistant Operations Director

Simon Property Group; Arlington (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

Simon Property Group is seeking a Facilities Operations Manager to oversee multi-year capital planning and daily maintenance across mall properties. The role focuses on safety, asset reliability, and cost-effective operations, including vendor management and ensuring projects meet contract terms.

Responsibilities include managing preventative maintenance, reviewing blueprints, coordinating with security and local authorities, and supporting tenants during construction or renovations.

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum three years of experience in facility/maintenance operations.
• Ability to read and understand blueprints, CAD drawings and other schematics.
• Ability to communicate effectively both orally and in writing.
• Proficient in the use of computers and programs such as Microsoft Office and other applicable programs.
• Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner.
• Valid Driver’s License.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Assists with the development of a 5-year capital plan to maintain and enhance property assets and execute against projected capital plans.
• Ensures safety systems are up to code, maintained and inspected.
• Conducts daily walk-throughs to ensure assets are in best operating condition.
• Responds rapidly to operational issues uncovered in inspections.
• Manages procurement and application of goods and services within CAM and Capital Expenditure budgets.
• Partners with the Operations Director to manage Property Operating expenses within or below budget levels.
• Oversees contracted work, ensures compliance with service agreements, and validates project close-out and payments.
• Monitors cleaning services provided through contracts that require oversight.
• Maintains preventive/predictive maintenance and related logs.
• Interacts with Portfolio Director of Operations and Energy Services.

Skills

Blueprints CAD Reading

Communication Skills

MS Office Proficiency

Project Management

Multi-tasking

Education

Bachelor’s degree in related field

Tools

CAD software

Microsoft Office

Job description

Responsibilities

• Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans.
• Ensures property safety systems are up to code, maintained and inspected.
• Conducts daily walk-throughs of the property to ensure physical assets are in best possible operating condition.
• Responds rapidly to any operational issues uncovered in property inspections.
• Assists in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget.
• Partners with the Operations Director to manage Property Operating expenses within or below budget levels.
• Effectively manages negative financial variances to overcome or minimize loss within Property Operating budget.
• Becomes comfortable with the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close‑out and/or payment.
• Monitors cleaning services provided through contracts that require rigorous oversight.
• Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation.
• Reads and interprets paper- or computer-based engineering drawings and schematic diagrams.
• Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs.
• Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers.
• Administrates and trains for programs such as OSHA, ADA, EPA and other regulated programs.
• Works with security and local officials to plan and oversee a fire safety program.
• Supports preparation for emergency and disaster response.
• Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long‑range capital plans and budgets.
• Oversees contractors performing capital work.
• Interacts with Portfolio Director of Operations and Energy Services.
• Provides support to tenants under construction and ensures construction activities match approved plans and comply with mall criteria.
• May assist tenants in overcoming Government and permit obstacles, building relationships with key Government officials.
• Coordinates and communicates with tenant coordination to ensure tenants open at or before the budgeted RCD.
• Develops staff members by enhancing their roles and broadening their experiences.
• Gives recognition for good performance, and effectively counsels poor performance.
• Completes performance reviews with thorough and objective feedback.
• Resolves tenant lease and non‑lease concerns related to facility operations.
• Establishes strong relationships and frequently interacts with key civic leaders (Code Officials, Fire Safety, etc.).
• Maintains good relationships with tenants through frequent interaction, effective follow‑through, and by participating in formalized tenant meetings to promote/discuss facility operations initiatives.
• Fulfills Manager‑on‑Duty rotation and manages day‑to‑day activities as necessary, which may include emergency situations.
• Manages operations purchasing program and asset inventory.
• Ensures all Services Agreements are current and compliant with the Simon Field Purchasing Policy.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in a related field.
• Minimum three years of experience in facility/maintenance operations.
• Ability to read and understand blueprints, CAD drawings and other schematics.
• Ability to communicate effectively both orally and in writing.
• Proficient in the use of computers and programs such as Microsoft Office and other applicable programs.
• Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner.
• Valid Driver’s License.
• Ability to lift and carry up to 50 pounds.

Equal Employment Opportunity Statement

Simon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you require assistance or need to request an accommodation due to a disability, please email [e-mail].