Supervisor - Onboarding

ModivCare Solutions; United States; Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement with company match

Paid time off

Parental leave

Tuition reimbursement

Employee discounts

Job summary

ModivCare Solutions is seeking an Onboarding Supervisor to lead a remote team responsible for coordinating pre-employment and onboarding activities in full compliance with company policies and regulations. You will recruit, coach, and optimize onboarding workflows to enhance the new-hire experience while ensuring audit readiness across background checks and I-9 processes.

The role emphasizes people leadership, process improvements, and cross-functional collaboration with Recruiting, HR, and

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience.
• 4+ years of onboarding, employee experience, or related HR function.
• Previous leadership or supervisory experience.
• Experience with onboarding compliance, background checks, and Form I-9 processes.
• Strong knowledge of employment documentation, compliance requirements, and audit procedures.
• Excellent communication, organization, coaching, and problem-solving skills.
• Ability to manage competing priorities while maintaining accuracy and compliance.
• Experience with Workday, applicant tracking systems, or similar HR technology.

Responsibilities

• Lead, coach, and develop a high-performing onboarding team, including performance management and professional development.
• Oversee daily onboarding operations, workload distribution, and timely completion of pre-employment requirements.
• Ensure compliance with background check requirements, Form I-9 verification, and applicable employment regulations.
• Monitor onboarding documentation for accuracy, completeness, and audit readiness.
• Identify and resolve compliance gaps, onboarding delays, and escalated issues.
• Partner with Recruiting, HR, and Hiring Managers to ensure a smooth and compliant onboarding process.
• Improve onboarding workflows, procedures, and internal controls to increase efficiency and reduce compliance risks.
• Monitor team performance, onboarding metrics, and compliance trends to identify opportunities for improvement.
• Lead cross-functional initiatives and support additional HR operations as needed.
• Occasional business travel may be required

Skills

Leadership

Coaching

Communication

Organization

Problem-solving

Education

Bachelor's degree

Tools

Workday

ATS

Job description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Supervisor - Onboarding

Salary: $65,000-$70,000, annually

Location: Fully Remote

Are you an experienced leader with a strong background in onboarding compliance, background checks, and I-9 processes who enjoys developing teams and improving the new-hire experience?

We're looking for an Onboarding Supervisor to lead a team responsible for ensuring new hires complete all required pre-employment and onboarding activities accurately, efficiently, and in compliance with company policies and employment regulations.

In this role, you'll combine people leadership, compliance oversight, and process improvement while helping new employees feel welcomed and supported.

What You'll Do :

• Lead, coach, and develop a high-performing onboarding team, including performance management and professional development
• Oversee daily onboarding operations, workload distribution, and timely completion of pre-employment requirements
• Ensure compliance with background check requirements, Form I-9 verification, and applicable employment regulations
• Monitor onboarding documentation for accuracy, completeness, and audit readiness
• Identify and resolve compliance gaps, onboarding delays, and escalated issues
• Partner with Recruiting, HR, and Hiring Managers to ensure a smooth and compliant onboarding process
• Improve onboarding workflows, procedures, and internal controls to increase efficiency and reduce compliance risks
• Monitor team performance, onboarding metrics, and compliance trends to identify opportunities for improvement
• Lead cross-functional initiatives and support additional HR operations as needed
• Occasional business travel may be required

We'd Love to Meet You If You Have:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
• 4+ years of experience in onboarding, employee experience, or a related HR function
• Previous leadership or supervisory experience required
• Experience with onboarding compliance, background checks, and Form I-9 processes
• Strong knowledge of employment documentation, compliance requirements, and audit procedures
• Excellent communication, organization, coaching, and problem-solving skills
• Ability to manage competing priorities while maintaining accuracy and compliance
• Experience with Workday, applicant tracking systems, or similar HR technology preferred

Our Mission :

To provide access to the care that matters for those who need it most.

Our Values:

• Caring : We care about what we do and who we do it for.
• Collaborative : We value the perspective and experience of all.
• Dedicated: We are committed to making a real-world impact.
• Purposeful: We know our work has meaning.

Salary:

This role is bonus eligible based on individual and company performance.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lb s.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [e-mail]