Supervisor on Duty

South Suburban Parks & Recreation; United States; On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Fitness center access

Discounts on classes/golf

Paid sick leave

Training and promotion from within

Flexible schedules

Job summary

South Suburban Parks & Recreation is seeking a part-time Supervisor on Duty to oversee front-line operations, assist customers, handle cash, and enforce facility rules. The role requires leadership in the absence of other staff and may involve varied shifts including weekends and holidays.

Responsibilities include delivering excellent customer service, responding to emergencies, and coordinating with the on-duty team to maintain safe, welcoming recreation centers.

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.

Responsibilities

• Supervise in the absence of facility leadership.
• Deliver outstanding customer service; handle cash and/or collections.
• Enforce facility rules and policies.
• Provide leadership during emergencies and coordinate with on-duty staff.

Skills

Supervisory experience

Office procedures

Recreational programs knowledge

POS system

Registration software

Facility scheduling software

Basic math

Money handling

Communication

Education

High School diploma or equivalent

Tools

Registration software

POS system

Facility scheduling software

Word/Excel/Outlook

Job description

Supervisor on Duty Part-Time

Application Closing Deadline: Ongoing/Open.

This is an ongoing recruitment process, with no specific closing date. We will be reviewing applications on a rolling basis.

$17.05 - $21.70 per hour

Are you an outgoing, friendly and professional individual who believes in providing superior customer service? Are you interested in gaining supervisory experience in a recreation setting? If you answered YES, this is the job for you! The Supervisor on Duty serves as a supervisor in the absence of other facility leadership while performing customer service tasks, cash handling and/or collection included. Responsible for administering and enforcing facility rules and policies and provides leadership during emergency situations. This position effectively handles a variety of customer situations and is responsible for fostering superior customer service and communicating issues to the appropriate supervisor. The Supervisor on duty position may require shifts ranging from morning to evening hours, weekends and holidays.

Our Ideal Candidate

• Previous supervisory experience is highly desirable.
• Has knowledge of modern office procedures, methods and general office equipment (computer, copier, fax, telephone, etc.).
• Has knowledge of recreational programming and facility operations; customer service principles; registration, point of sale and facility scheduling software programs.
• Proficient with applicable computer software applications (Word, Excel, Outlook).
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Must have the ability to perform multiple functions at once and the ability to handle the public in a friendly and professional manner.
• Must have the ability to communicate effectively verbally; establish and maintain working relationships with employees and the public.

Minimum Qualifications

• Must be at least eighteen (18) years of age or older with a High School diploma or its equivalent.
• Minimum one (1) years of experience in recreation, customer service, or other closely related field.
• Previous customer service and computer experience is required.
• Current certifications in CPR/AED & First Aid or the ability to obtain such certifications within thirty (30) days of employment.

The job description above covers the main duties of this position. Please note, as a team member, there may be additional responsibilities that are required to meet ongoing needs of the department.

Employee Benefits & Perks at South Suburban

• FREE use of District fitness centers and swimming pools
• Discounts on recreation classes and golf (applicable to employees working 14+ hours/week)
• Paid sick leave
• Opportunities for training and promotion from within
• Flexible schedules
• To view a complete listing of the District’s most current benefit package, please visit http://careers.ssprd.org

About Us

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.

We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.