Supervisor of Patient Transport-Full Time-Nights

Cape Fear Valley Health System; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

Cape Fear Valley Health System is seeking a Transport Supervisor at Cape Fear Valley Medical Center in Fayetteville, NC. The role oversees transport staff, coordinates patient movement and equipment, and ensures safety and efficiency within the Transport Command Center environment.

Responsibilities include supervising transport teams, generating KPI reports, validating staff competency, and maintaining Teletracking systems to reflect current patient flow and equipment status.

Qualifications

• High school diploma or equivalent required; an associate degree or 2-year certificate preferred.
• 1 year experience in patient transportation in a hospital or nursing home; supervisor duties preferred.
• Proficiency in reading, writing, and speaking English; CPR, NCI training and safety certifications may be required.
• Ability to coordinate transport requests and ensure safe, timely patient movement.

Responsibilities

• Supervise Lead Transporters and Transporters to verify efficiency and effectiveness in supported areas
• Provides statistical reports to department director regarding key performance indicators and transporter performance
• Verify competency of new transporters and use the Teletracking Transport Tracking System effectively
• Supervises transport work activities in the transport of patients with appropriate devices safely and in a timely manner

Skills

Leadership

Supervisory experience

Transport coordination

EPIC Transport Command Center

Patient transportation

Education

High school diploma or equivalent

Associate’s degree or 2-year college certificate preferred

Tools

Teletracking Transport Tracking System

Job description

Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Patient Transportation Job Family Service Work Shift Nights (United States of America) Summary Supervise and coordinate requests for accurate efficient transport of patients, wheelchairs, stretchers and traction equipment to and from ancillary departments.

Maintain transport equipment inventory and accountability.

Coordinates requests to clean transportation equipment.

Supervises and uses transport equipment correctly ensuring safety measures are adhered to.

Cleans, repairs and request repair parts for maintaining equipment operability.

Monitors and maintains the EPIC Transport Command Center patient flow system.

Ensure the Transport Command Center platform and user file data accurately reflect current records.

Supports the philosophy of nursing to provide better patient care.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

• Supervise Lead Transporters and Transporters to verify efficiency and effectiveness in supported areas
• Provides statistical reports to department director regarding key performance indicators and transporter performance
• Verify competency of new transporters and use the Teletracking Transport Tracking System effectively
• Supervises transport work activities in the transport of patients with appropriate devices safely and in a timely manner
• Demonstrates correct techniques in handling patient tubes, IV’s, and all other patient equipment
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

• Education and Formal Training: High school diploma or equivalent required Associate’s degree or 2-year college certificate or equivalent preferred
• Work Experience: 1 year experience in patient transportation services in a hospital or nursing home setting required 1 year supervisor duties preferred
• Knowledge, Skills, and Abilities Required: Proficiency in reading, writing, and speaking the English language Ability to meet and maintain requirements of a healthcare transporter Ability to meet requirements for CPR for Healthcare Provider, Nonviolent Crises Intervention (NCI) training and Restraints, Seclusion and Safety devices Ability to identify, understand, and regulate flow meter on E-Cylinder Exemplary customer service skills Good problem solving skills, organizational skills, flexibility, strong interpersonal skills, and ability to quickly assess situations and respond promptly and appropriately Ability to care for pediatric, adolescent, adult, bariatric, and geriatric patients Competency with respect to the age specific physiological, developmental and spiritual needs of the patients typically served
• Physical Requirements: Ability to assume awkward positions Ability to discharge/transfer patients and maneuver wheelchairs and stretchers with patients, including postmortem transport Ability to move within assigned areas and throughout the medical center and detached buildings as necessary May require moderate to heavy lifting Ability to stand, walk and/or bend for prolonged periods of time Speech, visual and auditory acuity is essential for communication Position may involve skin, eye, mucous membrane, or parenteral contact with blood
• Required Licenses and Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.