Supervisor, Medical Records, Release of Information

MRO; San Francisco (CA); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

MRO is seeking an Area Supervisor to manage ROI Specialists at client sites in San Francisco, Oakland and Emeryville. This onsite role ensures compliance with client policies and regulations while coordinating across multiple sites.

You will oversee workflows, adjust assignments for peak periods, and provide coverage during absences. A High School Diploma is required; a Bachelor’s/Associate degree and RHIT/RHIA are preferred.

Qualifications

• RHIT or RHIA preferred.
• High School Diploma/GED required.
• Bachelor’s and/or Associate Degree in Health Information Management, Business Administration or health related field preferred.
• 1 year supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Proficiency in Microsoft Office Applications required.

Responsabilités

• Manage workflow among on-site employees across multiple client sites to ensure productivity and quality.
• Adjust work assignments to cover peak periods, leaves, and vacancies at staffed hospital sites.
• Provide coverage in case of backlogs, illness, vacation, or leave of ROI Specialists.
• Perform Quality Assurance monitoring of ROI Specialist performance.
• With Area Manager, conduct productivity and performance reviews per policies and laws.
• Monitor performance and provide feedback for ROI Specialists.
• Manage employee schedules and approve bi-weekly payroll including PTO approvals.
• Promote a positive image of MRO and respond to customer needs professionally.

Connaissances

Microsoft Office

Written communication

Interpersonal skills

Formation

Bachelor’s or Associate degree in Health Information Management/Health-related field

High School Diploma or GED

Description du poste

The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.

RHIT or RHIA preferred

Onsite Position

Candidate will travel between the below locations

San Francisco, Oakland and Emeryville, CA

• Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
• In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
• Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• Provides support to the Area Manager as needed.
• High School Diploma/GED required.
• Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
• 1 years supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.
• This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Total Compensation

• Base pay is one element of the total compensation package.
• Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary Range

• It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

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