Area Supervisor, Medical Records, Release of Information

MRO; San Francisco (CA); Sur place; USD 51 000 - 69 000; Plein temps

Résumé du poste

MRO is seeking an Area Supervisor to coordinate daily scheduling of ROI Specialists at client sites, ensuring activities comply with client policies, and with federal and state regulations.

You will liaise between MRO and Client Management, oversee on-site workflows across Mount Zion Hospital, Mission Bay Hospital, and Children’s Hospital Oakland, and support payroll and performance reviews under the Area Manager.

Qualifications

• Minimum high school diploma or GED is required.
• Bachelor's/Associate degree in HIM or related field preferred.
• 1 year supervisory/management experience in acute care.
• HIPAA privacy standards knowledge required.
• Excellent written and interpersonal communication.
• Proficient in Microsoft Office applications.

Responsabilités

• Manages on-site workflow among ROI Specialists at multiple client sites.
• Adjusts work assignments to cover peak periods, leave, and vacancies.
• Provides coverage during backlogs, illness, or PTO.
• Performs quality assurance monitoring of ROI Specialists.
• Conducts productivity and performance reviews under Area Manager guidance.
• Manages employee schedules and approves bi-weekly payroll including PTO.
• Promotes professional conduct and responsive customer service.

Connaissances

Written communication

Interpersonal skills

HIPAA knowledge

Formation

High School Diploma or GED

Bachelor’s or Associate degree in Health Information Management or Business Administration or health-related field

Outils

Microsoft Office

Description du poste

Overview

The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.

Location

• Mount Zion Hospital
• Mission Bay Hospital
• Children’s Hospital Oakland

Responsibilities

• Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
• In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
• Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests.
• Promotes a positive self‑image of MRO with emphasis on customer service by treating patients, co‑workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• Provides support to the Area Manager as needed.

Qualifications

• High School Diploma/GED required.
• Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
• 1 year supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.

MRO is an Equal Opportunity Employer.

Total Compensation

Base pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary Range

It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

Pay Range

USD $51,000.00 - USD $69,000.00 /Yr.