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Indiana University Health seeks a Supervisor-Lieutenant-Police Officer to oversee patrols, respond to incidents, and supervise sergeants, officers, and Public Safety Officers across IU Health properties.
The role focuses on de-escalation, safety, policy enforcement, and coordination with local agencies to ensure a secure healthcare environment. Strong leadership and law enforcement experience are required.
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our team in the role of Supervisor-Lieutenant-Police Officer.
Provides direction and guidance to team members, guests, and patients. Counsels, coaches and evaluates subordinate personnel. Assists teams with de-escalating tense, uncertain and emotional situations and proactively works to prevent crime and safety incidents. Creates a safe healthcare environment for team members, patients, and guests. Serves as shift commander and supervises sergeants, police officers and Public Safety Officers. Issues work assignments and supervises work activities of all assigned personnel. Complete and approve work schedules to ensure proper shift coverage. Conducts rounding and foot and vehicle patrols in and around properties that are owned, leased, or occupied by IU Health. Responds to calls for service and investigates criminal activity and vehicle crashes as needed. Enforces and assists in the enforcement of IU Health rules, regulations, policies and state statutes. Maintains records and logs and completes written reports as required. Performs physical security screening as required. Assists other public safety agencies as needed. Responds to officers' calls for assistance and assumes on‑scene command of critical incidents. Control and assess situations, identify appropriate actions to preserve crime scenes, compile critical information and coordinate activities with other jurisdictions. Acts in capacity of senior departmental officer in absence of more senior ranking officer. Performs other duties as assigned by the chain of command.
Candidates for the position will be evaluated according to the following criteria and competencies.
Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.
Customer Focus - Designs and delivers strategies that place customers at the center of business decisions. Consistently identifies current and future customer needs and ensures the effective delivery of high quality and value added solutions, products, and services that meet or exceed customer expectations.
Communication - Translates team initiatives for team members, linking their work to department goals. Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Proactively asks for input, and proactively obtains and applies the thoughts and ideas of others. Can clearly articulate a firm decision when needed, while simultaneously ensuring team members understand the "Why", the "How" and the "What". Promptly responds to requests for information, and works to proactively think through next steps and anticipate potential issues, requests, or business needs. Openly shares knowledge and expertise.
Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Mitigates unintended consequences through careful analysis and observation of business practices. Serves as a role model for team members. Reports and responds immediately to unethical behavior or conflicts of interest. Empowers all employees to report unethical behavior or conflicts of interest without fear of punishment.
Leadership - Takes the initiative to proactively resolve issues, address concerns, identify pote