Supervisor Laboratory

NKC Health; Kansas City (MO); Hybrid; USD 90,000 - 120,000; Full time

Job summary

NKC Health seeks a Hematology Supervisor to provide operational, technical, and personnel leadership for Hematology, Coagulation, and Urinalysis in the clinical laboratory.

The role ensures accurate, timely, high-quality testing while maintaining CAP/CLIA compliance, staff development, and continuous process improvement in a 24/7 hospital-based setting.

Qualifications

• Minimum of three years of clinical laboratory experience in high-complexity testing.
• Supervisory or lead technologist experience in a hospital-based lab.
• Experience with CAP accreditation, quality management, competency assessment, and method validation.
• Knowledge of CAP, CLIA, OSHA standards and instrumentation troubleshooting.

Responsibilities

• Lead Hematology, Coagulation, and Urinalysis sections to ensure accurate, timely results.
• Develop staff, manage quality, and drive continuous process improvement.
• Collaborate with pathologists, physicians, and nursing to support patient care.
• Ensure regulatory compliance and effective instrument troubleshooting.

Skills

Leadership

Decision-making

Problem-solving

Communication

Project management

Data analysis

Education

Bachelors - Clinical Laboratory

Bachelors - Medical Technology

Bachelors - Related Field

Tools

Laboratory information systems

Job description

Summary

The Hematology Supervisor provides operational, technical, and personnel leadership for the Hematology, Coagulation, and Urinalysis sections of the clinical laboratory. This position is responsible for ensuring accurate, timely, and high-quality laboratory services across all phases of testing while maintaining compliance with regulatory and accreditation requirements. The Hematology Supervisor oversees daily operations, staffing, quality management, employee development, and continuous process improvement within assigned areas. Working collaboratively with Laboratory Leadership, Pathologists, physicians, nursing, and other healthcare professionals, this role supports safe, effective, and patient-centered care.

Experience

Minimum of three years of clinical laboratory experience in a high-complexity testing environment. Demonstrated technical expertise in Hematology and Coagulation testing. Previous supervisory, lead technologist, coordinator, charge technologist, or other laboratory leadership experience. Experience in a hospital-based laboratory. Experience with CAP accreditation, quality management programs, competency assessment, method validation and verification, and laboratory instrumentation. Experience implementing process improvement initiatives and resolving operational challenges.

Special Skills

Ability to lead, coach, develop, and engage laboratory staff. Strong decision-making, problem-solving, conflict-resolution, and organizational skills. Ability to manage multiple priorities and adapt to changing operational needs in a 24/7 laboratory environment. Ability to analyze laboratory data, identify trends, investigate issues, and implement effective corrective actions. Effective project management and process improvement skills. Excellent verbal, written, and interpersonal communication skills. Demonstrated commitment to quality, patient safety, service excellence, teamwork, accountability, and continuous improvement.

Other

Strong knowledge of Hematology, Coagulation, and Urinalysis principles, methodologies, instrumentation, quality control, and troubleshooting. Knowledge of CAP, CLIA, OSHA, and other applicable regulatory and accreditation standards. Proficiency with laboratory information systems, middleware applications, instrumentation software, and standard computer applications.

License/Cert

Required: MT(ASCP) (Medical Technologist - American Society for Clinical Pathology), CLS(NCA) (Clinical Laboratory Scientist - National Credentialing Agency), MLS(ASCP) (Medical Laboratory Scientist - American Society for Clinical Pathology), MLT(ASCP) (Medical Laboratory Technician - American Society for Clinical Pathology)

Education

Required: Bachelors - Clinical Laboratory, Bachelors - Medical Technology, Bachelors - Related Field