Supervisor, Laboratory

Frye Regional Medical Center; Hickory (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) retirement package

Tuition assistance

Wellness programs

Job summary

Frye Regional Medical Center in Hickory, NC, is seeking a Laboratory Supervisor to lead our diagnostics team. You will oversee daily operations, ensure quality control, and support staff development in a high‑volume lab run by ASCP/AMT standards.

The role is full‑time with day shifts, offering competitive benefits and opportunities for professional growth within Lifepoint Health. If you bring leadership and a commitment to patient care, join us to deliver accurate results and excellent service.

Qualifications

• Associate's Degree or higher in a related field is preferred.
• ASCP or AMT certification/credential preferred.
• Demonstrated supervisory experience in a clinical laboratory setting.

Responsibilities

• Supervises daily staff activities for an assigned area or function.
• Coordinates staffing assignments and levels.
• Provides direction, orientation, training, coaching, and mentoring to staff.
• Performs or assists with evaluations and disciplinary actions.
• Ensures quality of services and compliance with policies and procedures.
• Leads handling of complex issues and complaints.
• Interacts with internal coworkers and external customers.

Skills

Staff supervision

Healthcare regulatory knowledge

Communication

Education

Associate's Degree in related field

ASCP or AMT credential

Job description

Facility Name: Frye Regional Medical Center

Position: Laboratory, Supervisor

Schedule: flexible

Shift: Full Time, Days

Your Experience Matters

Frye Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Laboratory Supervisor joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center provides patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

How You'll Contribute

• Supervises daily staff activities for an assigned area or function.
• To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
• Determines, coordinates and supervises daily staffing assignments and levels.
• Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
• Performs staff responsibilities as needed to fulfill required service levels.
• Leads the handling and resolution of complex issues and complaints.
• Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Access to and/or works with sensitive and/or confidential information.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
• Lead the work of others who perform essentially the same work. May set priorities, schedule and review work, but have no responsibility to hire, terminate, review performance and/or make pay decisions.

Why Join Us

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities

What We Are Looking For

• Associate's Degree in related field preferred
• Applicable work experience may be used in lieu of education
• ASCP or AMT

EEOC Statement

Frye Regional Medical Center is an Equal Opportunity Employer. Frye Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.