Supervisor-Lab - 40 hours per week - Laboratory

greatriverhealth; West Burlington (IA); On-site; USD 67,000 - 82,000; Full time

Job summary

Great River Health seeks a Laboratory Services Supervisor to lead assigned staff, oversee test workflows, schedule personnel, and ensure compliance with quality standards. The role includes mentoring phlebotomy and lab assistants, and coordinating with other departments to provide timely laboratory services.

The ideal candidate has a BA/BS in Medical Technology or Chemistry/Biology, 4–6 years of clinical lab experience, and ASCP certification or equivalent.

Qualifications

• Bachelor's Degree in Medical Technology or in Chemistry, Biology, or related field.
• One-year NAACLS-accredited clinical laboratory internship or approved alternate path that meets certification eligibility requirements.
• Certification in MLS/CLS/MT by ASCP or equivalent required.
• 4-6 years of clinical laboratory experience required.
• Healthcare experience within last five years preferred.
• Computer skills highly desired.
• Work schedule flexibility; may be asked to work extended hours.
• MLS/CLS/MT certification within 1 year required.

Responsibilities

• Oversee department workflow and communicate standards.
• Direct supervision of staff including clinical reviews.
• Plan and prepare employee work schedules.
• Coordinate with other departments to ensure timely services.
• Maintain production and quality standards for staff.
• Ensure documentation per policies and procedures.
• Respond to complaints and take corrective action as needed.
• Screen and hire new staff; participate in training of new employees.
• Instruct staff on policies and equipment use.
• Evaluate performance and recommend promotions or transfers.
• Discuss policies with staff and resolve issues.
• Perform departmental tasks and suggest efficiency improvements.
• Establish department standards and procedures; manage budgets.
• Prepare reports on activity and expenses; research best practices.

Skills

Leadership

Staff supervision

Communication

Education

BA/BS in Medical Technology or Chemistry/Biology

Job description

Minimum Hiring Wage: From $74,443.20 a year

Job Details: $15,000 Sign on Bonus for Eligible Candidates!

Scheduled Hours: 1:00pm - 9:30pm

Job Description

A Brief Overview

Provides supervision and leadership for assigned staff and plays an integral role in laboratory operations, including but not limited to hiring, disciplinary action, discharging, scheduling, assigning work, and recognition. Performs tests and procedures following established guidelines and predetermined criteria. Identifies problems that may adversely affect test performance and/or results and uses knowledge, critical thinking skills, and judgment to troubleshoot and resolve them. Must meet requirements to sign off moderate and high complexity competencies. Must be proficient in all Technical Specialist, Medical Technologist/Technician job duties. Must also supervise phlebotomy, lab assistants, lab courier, and other positions as assigned.

What you will do

• Oversee the workflow of the departments and communicate standards.
• Perform direct supervision of staff, to include clinical reviews.
• Plan and prepare employee work schedules.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
• Implement and maintain production and quality standards for the staff.
• Ensure that staff applies primary knowledge while performing all aspects of assigned tasks.
• Ensure documentation is completed according to department policies and procedures.
• Respond to complaints in a timely manner. Investigate complaints about service and equipment and take corrective action.
• Screen job applicants and hire new employees.
• Participate in training and orientation of new staff; provides ongoing education.
• Instruct staff in work policies and procedures, and the use and maintenance of equipment. Check equipment to ensure it is in working order.
• Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
• Confer with staff to resolve performance and personnel problems, and to discuss company policies.
• Perform or assist with departmental operational duties as necessary. Recommend changes that could improve service and increase operational efficiency. Maintain required records of work hours, budgets, payrolls, and other information.
• Establish and implement operational standards and procedures for the department supervised.
• Perform financial tasks, such as estimating costs and preparing and managing budgets.
• Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
• Research and articulate "best practices" in the industry. Participate in process re-design efforts including technology enhancements or implementations.

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) Bachelor's degree in Medical Technology or in Chemistry, Biology or related field. Required and
• One-year clinical internship in a National Accrediting Agency for Clinical Laboratory Science (NAACLS) accredited clinical laboratory science program or approved alternate career path that meets certification eligibility requirements Required and
• Certification in one of the following: - Medical Laboratory Scientist (MLS) or Clinical Laboratory Scientist (CLS) or Medical Technologist (MT) by the American Society of Clinical Pathologists (ASCP) or equivalent certification. Required
• 4-6 years Clinical laboratory experience Required
• Health care experience within the last five years Preferred
• Computer skills highly desired Preferred
• Work schedule requirements: Able to work scheduled shift and may be asked to change shifts to meet departmental staffing needs. May be asked to work extended hours.
• Medical Laboratory Scientist American Society for Clinical Pathology (ASCP) (United States of America) within 1 Year Required or
• Medical Technologist American Society for Clinical Pathology (ASCP) (United States of America) within 1 Year Required

Communication

Shares corporate vision, goals and information

• Ensures direct reports understand the health system mission, vision, values, and behaviors by role modeling. Keeps employees informed about corporate news in an effective and timely manner.

Involves staff

• Creates an environment where staff are involved in decision making and changes that affect the work they do. Ask staff for input and integrates ideas. Recognizes staff for ideas and suggestions for improvement.

Listens to new ideas

• Listens to staff and other sources; Ask questions to ensure he/she understands the staff member(s) ideas and perspectives; Shows listening with body language and action, is perceived as easy to talk to about things.

Departmental goal setting

• Involves staff in creating individual, committee and/or department goals; clearly communicates department goals, expectations, responsibilities and accountabilities.

Accountability

• Sets clear expectations
• Collaboratively works with direct reports to set