Supervisor-Lab | 40 hours per week | Laboratory

Great River Health Systems; West Burlington (IA); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Competitive base pay

Health, Dental and Vision plans

Paid time off (PTO)

Education Assistance Program

Job summary

Great River Health Systems in West Burlington, IA is seeking a Laboratory Services Supervisor to lead assigned staff and oversee daily operations, including hiring, scheduling, and performance reviews. The role requires ensuring compliance with lab standards and guiding other technologists and phlebotomy staff.

You will supervise technicians, coordinate with other departments, manage budgets, and drive quality improvements.

Qualifications

• Bachelor’s Degree in Medical Technology or related field required.
• ASCP MLS/CLS/MT certification required or eligible.
• 4–6 years clinical laboratory experience.
• Healthcare experience within last five years preferred.

Responsibilities

• Oversee department workflow and supervise staff, including clinical reviews.
• Plan and prepare employee work schedules and coordinate with other departments.
• Maintain production and quality standards and ensure documentation per policies.
• Screen job applicants and hire new employees; participate in training and orientation.
• Investigation of complaints and equipment issues with corrective actions.
• Evaluate staff performance and discuss company policies with team.

Skills

Laboratory supervision

Quality assurance

Staff development

Education

Bachelor's Degree in Medical Technology / Chemistry / Biology or related field

ASCP MLS/CLS/MT certification

4-6 years clinical laboratory experience

Job description

Job Details

Minimum Hiring Wage : From $74,443.20 a year

Job Details: $15,000 Sign on Bonus for Eligible Candidates!

Scheduled Hours: 1:00pm - 9:30pm

Job Description

A Brief Overview Provides supervision and leadership for assigned staff and plays an integral role in laboratory operations, including but not limited to hiring, disciplinary action, discharging, scheduling, assigning work, and recognition. Performs tests and procedures following established guidelines and predetermined criteria. Identifies problems that may adversely affect test performance and/or results and uses knowledge, critical thinking skills, and judgement to troubleshoot and resolve them. Must meet requirements to sign off moderate and high complexity competencies. Must be proficient in all Technical Specialist, Medical Technologist/Technician job duties. Must also supervise phlebotomy, lab assistants, lab courier, and other positions as assigned.

What you will do

• Oversee the workflow of the departments and communicate standards.
• Perform direct supervision of staff, to include clinical reviews.
• Plan and prepare employee work schedules.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
• Implement and maintain production and quality standards for the staff.
• Ensure that staff applies primary knowledge while performing all aspects of assigned tasks.
• Ensure documentation is completed according to department policies and procedures.
• Respond to complaints in a timely manner.
• Investigate complaints about service and equipment and take corrective action.
• Screen job applicants and hire new employees.
• Participate in training and orientation of new staff; provides ongoing education.
• Instruct staff in work policies and procedures, and the use and maintenance of equipment.
• Check equipment to ensure it is in working order.
• Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
• Confer with staff to resolve performance and personnel problems, and to discuss company policies.
• Perform or assist with departmental operational duties as necessary.
• Recommend changes that could improve service and increase operational efficiency.
• Maintain required records of work hours, budgets, payrolls, and other information.
• Establish and implement operational standards and procedures for the department supervised.
• Perform financial tasks, such as estimating costs and preparing and managing budgets.
• Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
• Research and articulate "best practices" in the industry.
• Participate in process re-design efforts including technology enhancements or implementations.

• Communication Shares corporate vision, goals and information Ensures direct reports understand the health system mission, vision, values, and behaviors by role modeling.
• Keeps employees informed about corporate news in an effective and timely manner.
• Involves staff Creates an environment where staff are involved in decision making and changes that affect the work they do.
• Ask staff for input and integrates ideas.
• Recognizes staff for ideas and suggestions for improvement.
• Listens to new ideas Listens to staff and other sources; Ask questions to ensure he/she understands the staff member(s) ideas and perspectives; Shows listening with body language and action, is perceived as easy to talk to about things.
• Departmental goal setting Involves staff in creating individual, committee and/or department goals; clearly communicates department goals, expectations, responsibilities and accountabilities.
• Accountability Sets clear expectations Collaboratively works with direct reports to set meaningful performance objectives; sets specific performance goals and identifies measures for evaluating goal achievement.
• Deals with inappropriate behaviors and uses action plans Addresses low performers in timely manner.
• Assist the employee in creating an action plan for improvement.
• Follows up with the employee on regular bases until performance improves.

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) Bachelor's degree in Medical Technology or in Chemistry, Biology or related field.
• Required and One-year clinical internship in an NAACLS accredited clinical laboratory science program or approved alternate career path that meets certification eligibility requirements.
• Required and Certification in one of the following: Medical Laboratory Scientist (MLS) or Clinical Laboratory Scientist (CLS) or Medical Technologist (MT) by the American Society of Clinical Pathologists (ASCP) or equivalent certification.
• Required 4-6 years Clinical laboratory experience.
• Required Health care experience within the last five years.
• Preferred Computer skills highly desired.
• Preferred Work schedule requirements: Able to work scheduled shift and may be asked to change shifts to meet departmental staffing needs. May be asked to work extended hours.
• Medical Laboratory Scientist American Society for Clinical Pathology (ASCP) (United States of America) within 1 Year Required.
• Medical Technologist American Society for Clinical Pathology (ASCP) (United States of America) within 1 Year Required.

Equal Opportunity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Benefits

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity