Supervisor, Kitchen - Hard Rock Cafe

Hard Rock Hotel & Casino Ottawa; Tejon (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Kitchen Supervisor to lead and maintain smooth operation of all kitchen shifts. You will partner with cafe management to train, coach and evaluate BOH operations, ensuring adherence to company policies, specs and procedures.

Responsibilities include opening/closing duties, labor oversight, cost control, equipment checks and consistent quality tastings. You will drive safety, sanitation and staff development to deliver outstanding guest experiences.

Qualifications

• Train new staff and coach all staff members to adhere to policies and standards.
• Monitor food cost and ensure profitability.
• Maintain safety, sanitation and security procedures.

Responsibilities

• Perform opening & closing duties for the kitchen
• Oversee shift labor for cost-effective operations
• Monitor food cost using established methods
• Inspect and taste food to ensure freshness and temperature
• Train and coach staff to meet quality standards
• Maintain a safe environment for staff and guests
• Communicate with Kitchen team on procedures

Skills

Leadership

Staff training

Food safety

Cost control

Kitchen operations

Line checks

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

A Kitchen Supervisor is responsible for leading and maintaining smooth operation of all kitchen shifts. He/She will partner with the cafe management team to train, coach and evaluate BOH operations, ensuring that the cafe is in adherence with company policies, specs and procedures.

Basic functions of the Kitchen Supervisor include:

• Perform opening & closing duties for the kitchen
• Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe
• Monitor food cost using established methods to meet goals
• Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation
• Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift
• Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift)
• Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards
• Train and validate new staff members according to company training standards
• Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner
• Perform employee task such as preparation of all recipes to ensure quality of the product
• Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists
• Ensure employees follow safety, sanitation and security procedures
• Provide Kitchen employees with verbal recognition, direction and support
• Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures
• Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management
• Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen
• Communicate regularly with KM regarding issues and suggestions related to product, people and perfor