SUPERVISOR - KITCHEN

Hard Rock Cafe; Las Vegas (NV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Inclusive workplace culture

Equal opportunity employer

Job summary

A globally recognized restaurant chain in Las Vegas is hiring a Kitchen Supervisor to lead kitchen operations. The successful candidate will manage kitchen shifts, ensuring smooth operations and adherence to safety and quality standards. Responsibilities include training staff, monitoring food costs, and maintaining equipment. The ideal candidate must demonstrate strong organizational skills, a positive attitude, and ability to work in a fast-paced environment. This role emphasizes teamwork and a commitment to safety and cleanliness.

Qualifications

• Ability to lift and transport containers, dish racks, and trashcans.
• Willingness to follow uniform guidelines and safety standards.
• Must maintain a well-groomed appearance and adhere to cleanliness.
• Display a positive attitude towards guests and coworkers.

Responsibilities

• Lead and maintain smooth operation of all kitchen shifts.
• Ensure food cost goals are met and equipment is maintained.
• Train and coach staff to adhere to food quality and service standards.
• Monitor opening and closing duties for the kitchen.

Skills

Organization

Attention-to-detail

Calmness in fast-paced environment

Positive attitude

Job description

Overview

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Responsibilities

Kitchen Supervisor is responsible for leading and maintaining smooth operation of all kitchen shifts. He/she will partner with the cafe management team to train, coach and evaluate BOH operations, ensuring that the cafe is in adherence with company policies, specs and procedures.

• Perform opening & closing duties for the kitchen
• Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe
• Monitor food cost using established methods to meet goals
• Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation
• Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift
• Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift)
• Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards
• Train and validate new staff members according to company training standards
• Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner
• Perform employee task such as preparation of all recipes to ensure quality of the product
• Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists
• Ensure employees follow safety, sanitation and security procedures
• Provide Kitchen employees with verbal recognition, direction and support
• Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures
• Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management
• Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen
• Communicate regularly with KM regarding Issues and suggestions related to product, people and performance
• Fulfill all daily and weekly tasks according to assigned areas of responsibility

Qualifications

• Performing duties which require bending & reaching
• Lifting & transporting containers, dish racks, and trashcans
• Maintaining a well-groomed appearance ("having a plan" )
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and coworkers
• Maintaining HRC\'s 5 core Values and Mission Statement

Closing & Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).

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