Shift Lead, Kitchen

Hard Rock International; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health and well-being programs

Employee recognition programs

Job summary

An international hospitality brand is seeking a Kitchen Supervisor in Orlando, Florida. The role involves overseeing kitchen operations, ensuring food quality, and training staff to adhere to company standards. The ideal candidate will have experience in kitchen management and strong communication skills, creating a positive work environment while maintaining high standards of safety and hygiene. This position offers opportunities to lead and support a team in a dynamic, fast-paced environment.

Qualifications

• Experience in kitchen operations and food service.
• Strong leadership and training skills.
• Ability to maintain a clean and safe working environment.

Responsibilities

• Oversee shift operations and ensure food quality.
• Train and coach staff on standards and procedures.
• Maintain safety and sanitation standards in the kitchen.

Skills

Food quality assurance

Staff training and coaching

Effective communication

Ability to work in a fast-paced environment

Attention to detail

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Basic functions of the Kitchen Supervisor include:

• Perform opening & closing duties for the kitchen
• Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe
• Monitor food cost using established methods to meet goals
• Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation
• Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift
• Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift)
• Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards
• Train and validate new staff members according to company training standards
• Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner
• Perform employee task such as preparation of all recipes to ensure quality of the product
• Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists
• Ensure employees follow safety, sanitation and security procedures
• Provide Kitchen employees with verbal recognition, direction and support
• Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures
• Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management
• Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen
• Communicate regularly with KM regarding Issues and suggestions related to product, people and performance
• Fulfill all daily and weekly tasks according to assigned areas of responsibility
• Performing duties which require bending & reaching
• Lifting & transporting containers, dish racks, and trashcans
• Maintaining a well-groomed appearance ("having a plan")
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and coworkers
• Maintaining HRC's 5 core Values and Mission Statement