Supervisor - Kierland Commons

TravisMathew Apparel; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

TravisMathew is seeking a Sales Supervisor to lead in-store sales and service, build client relationships, and promote a strong sales culture. You’ll stay current on apparel knowledge, advise on fit and use, and contribute to merchandising and events to enhance the shopping experience.

You will mentor part-time and seasonal staff, collaborate with cross-functional teams, and help drive KPIs and profitability through exceptional service and teamwork.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• 1–3 years’ experience in retail store management.
• 2 years’ experience in a client services capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop repeat client relationships.
• Maintain in-depth knowledge of apparel including fit, fabric, and use.
• Assist with product/visual merchandising to drive sales and a cohesive outfit.
• Support store events and CRM activities to reward repeat business.

Skills

Communication

Leadership

Sales coaching

Team mentorship

Cross-functional collaboration

Education

Bachelor's degree in business or related field

Tools

POS systems

Microsoft Office

Back-office operations

Visual merchandising

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.ROLES AND RESPONSIBILITIESInstill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional serviceConnect with in-store clients and develop and retain a following of repeat clients to drive individual sales goalsMaintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the lineParticipate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toeParticipate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable mannerBe entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinkingProvide mentorship to part-time and seasonal client associatesTECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Proficient in Microsoft ApplicationsProficient in point-of-sale (POS) systemsExperience with back office operations management, visual merchandising and recruitment / trainingStrong written and verbal communication skillsAbility to manage and mentor a teamAbility to work effectively and collaboratively with cross-functional teams and stakeholdersAbility to make decisions independently, or escalate when applicableAbility to work non-traditional hours; weekends, evenings and holidaysEDUCATION AND EXPERIENCEBachelor’s Degree in Business or related field preferred1-3 years’ experience in retail store management2 years’ experience in a client services related capacityPHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)Work is performed in a designated professional office workstation and environment.Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.TravisMathew is an Equal Employment Opportunity