Full-Time Supervisor Bellevue WA

TravisMathew Apparel; Bellevue (WA); On-site; USD 32,000 - 35,000; Full time

Job summary

TravisMathew Apparel seeks an experienced retail supervisor to lead in-store sales and service, drive KPIs, and promote a strong sales culture. You will mentor part-time staff, master product knowledge, and contribute to visual merchandising and events to boost repeat business.

The role requires a customer-focused leader comfortable with non-traditional hours and weekend shifts. With a Bachelor’s degree preferred, you’ll collaborate cross-functionally to deliver an exceptional shopping

Qualifications

• Bachelor’s degree in Business or related field preferred.
• 1–3 years in retail store management.
• 2 years in a client services capacity.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising to drive sales and create a positive customer experience.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

Communication

Leadership

Customer service

Education

Bachelor’s Degree in Business or related field

Tools

POS systems

Back office operations

Visual merchandising

Recruitment/training

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.ROLES AND RESPONSIBILITIESInstill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional serviceConnect with in-store clients and develop and retain a following of repeat clients to drive individual sales goalsMaintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the lineParticipate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toeParticipate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable mannerBe entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinkingProvide mentorship to part-time and seasonal client associatesTECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Proficient in Microsoft ApplicationsProficient in point-of-sale (POS) systemsExperience with back office operations management, visual merchandising and recruitment / trainingStrong written and verbal communication skillsAbility to manage and mentor a teamAbility to work effectively and collaboratively with cross-functional teams and stakeholdersAbility to make decisions independently, or escalate when applicableAbility to work non-traditional hours; weekends, evenings and holidaysEDUCATION AND EXPERIENCEBachelor’s Degree in Business or related field preferred1-3 years’ experience in retail store management2 years’ experience in a client services related capacityPHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)Work is performed in a designated professional office workstation and environment.Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.23.30 - 24.48 - 25.65 USD HourlyIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.TravisMathew is an Equal Employment Opportunity