Seasonal Client Associate - Kierland Commons

TravisMathew Apparel; Scottsdale (AZ); Sur place; USD 23 000 - 25 000; Plein temps

Résumé du poste

TravisMathew Apparel is seeking a Client Associate to maintain the in-store sales and service experience and promote a strong sales culture to meet KPIs. You will connect with clients, build a loyal following, and stay knowledgeable about seasonal apparel for effective upselling.

You’ll participate in events and CRM activities, ensure a clean, organized floor, and contribute to a collaborative team environment while working non-traditional hours including weekends and evenings.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Proficient in Microsoft Applications.
• Experience with point-of-sale (POS) systems.
• Ability to work non-traditional hours; weekends, evenings and holidays.
• Maintain store cleanliness and organization on the floor and stock areas.

Responsabilités

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop repeat business to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to reward repeat business.
• Foster a friendly, open and inviting environment for all in-store guests.

Connaissances

Customer service

Sales driven

POS systems

CRM experience

Communication skills

Formation

1+ year client services

Outils

MS Office

Description du poste

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.ROLES AND RESPONSIBILITIESInstill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional serviceConnect with in-store clients and develop and retain a following of repeat clients to drive individual sales goalsMaintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the lineParticipate in-store events, marketing initiatives and CRM activity to drive and reward repeat businessAdhere to client service standards and company policies and proceduresFoster a friendly, open and inviting environment for all in-store guestsFoster a work environment focused on teamwork and productivityMaintain store cleanliness and organization, including front of house and stock spaceTECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Proficient in Microsoft ApplicationsProficient in point-of-sale (POS) systemsStrong written and verbal communication skillsAbility to make decisions independently, or escalate when applicableAbility to work non-traditional hours; weekends, evenings and holidaysEDUCATION AND EXPERIENCEMinimum 1-year experience in a client services related capacityPHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)Work is performed in a retail environment / storeWalk, sit, stand, bend, reach and move continually during working hours16.80 - 17.65 - 18.50 USD HourlyIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.TravisMathew is an Equal Employment Opportunity