Supervisor Installation

Renewal-By-Andersen

Livonia (MI)

On-site

USD 79,000 - 122,000

Full time

8 days ago
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Benefits offered by this job

Profit sharing
Total Rewards Package
401(k) Plan with company matching
Medical, Dental and Vision Coverage
Paid Time Off
Parental Leave

Job summary

Andersen Corporation is seeking a Supervisor Installation to lead the installation team, project management, and service efforts. You will train and coach both subcontractors and internal staff to improve first-time-through metrics and homeowner satisfaction.

Responsibilities include partnering with branch leadership, advancing training programs, ensuring safety, and driving margins. A four-year degree and 5+ years in home improvement are preferred, with a strong emphasis on teamwork and

Qualifications

  • Four-year degree or equivalent combination of education and experience.
  • Valid driver’s license with acceptable accident and moving violation record.
  • Minimum of 5 years of work experience in the home improvement or related field.
  • Computer skills and management of computer-based information.
  • Customer orientation and strong written and verbal communication skills.
  • Knowledge of applicable building codes (preferred).
  • Previous experience recruiting and managing independent contractors (preferred).
  • Ability to work and lead in a team environment.
  • Basic financial knowledge.
  • Providing performance feedback.

Responsibilities

  • Directly train, manage, and coach all employees (sub-contractor and internal) involved in the installation process.
  • Analyze metrics to determine focus areas of training and deliver targeted training.
  • Partner with branch leadership to resolve issues and identify improvement areas.
  • Provide training to improve back-office installation, project management and service processes.
  • Collaborate with product knowledge experts for monthly training on installation and service knowledge.
  • Meet or exceed margins and revenue goals by maintaining a capable workforce and appropriate outsourcing.
  • Coordinate with Sales and Customer Process to align resources with demand fluctuations.
  • Lead safety initiatives and ensure regulatory training is completed.
  • Participate as a team member on the CORO Safety Committee.
  • Ensure regulatory procedures are met and other duties as assigned.

Skills

Strong communication
Team leadership
Customer orientation
Computer skills
Building codes knowledge
Contractor management
Financial basics
Written and verbal communication
Home improvement experience

Education

Four-year degree or equivalent

Job description

ANDERSEN CORPORATION SUMMARY:At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.JOB DESCRIPTION:The Supervisor Installation will support Installation Manager(s) in leading the installation team, the project management team, the service team, and ultimately increasing the branch operating profit by increasing the effectiveness, as measured by first time through (FTT) and retail location remakes of individual sub- contractors and employees by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge as well as installation and industry knowledge.PRIMARY RESPONSIBILITIESDirectly train, manage, and coach all employees (sub-contractor and internal) involved in the installation process.Analyze individual and team metrics to determine focus areas of training. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction.Partner with branch leadership team on resolving open issues and identifying areas of improvement. Provide necessary training and support to continuously improve back-office installation, project management and service processes and paperwork.Partner with product knowledge experts in the development and delivery of monthly team meetings, product knowledge, installation knowledge and service knowledge training to increase departmental effectiveness and efficiencies.Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations.Lead the safety initiatives of the installation process associates to ensure safe practices are in place and are followed. Ensure that all regulatory required training is completed as appropriate. Participate as a team member on the CORO Safety Committee.Ensure that all regulatory procedures and/or requirements impacting the installation process are met & other duties assigned by Supervisor.QUALIFICATIONSFour-year degree or an equivalent combination of education and experience.Valid driver’s license with acceptable accident and moving violation motor vehicle record.A minimum of 5 years of work experience in the home improvement or other closely related field.Computer skills and management of computer-based information.Customer orientation.Strong written and verbal communication skills.Knowledge of applicable building codes, preferred.Previous work experience recruiting and managing independent contractors, preferred.Ability to work and lead in a team environment.Basic financial knowledge.Providing performance feedback.PAY RANGE:$78,824.00 - $122,176.00CULTURE AND BENEFITS:At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:401 (k) Plan, Employer Fixed Contributions & Company MatchingProfit Sharing*Medical, Dental and Vision Coverage*Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)Life InsurancePaid Time Off & Paid HolidaysPaid Maternity Leave & Paid Parental Leave*Career Growth Planning & Nationwide Career Opportunities*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact HRCompliance@andersencorp.com.We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
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