Supervisor Installation

Andersen Corporation; Chicago (IL); On-site; USD 87,000 - 134,000; Full time

Benefits offered by this job

401 (k) Plan

Profit Sharing

Medical, Dental and Vision Coverage

Flexible Spending Accounts (FSAs)

Job summary

Andersen Corporation is seeking a dedicated professional to support installation leaders by coaching the installation, project management, and service teams. The role focuses on improving first-time through rates and reducing remakes through targeted coaching and knowledge sharing.

You will work with branch leadership and product knowledge experts to deliver ongoing training, measure performance, and help meet margin and revenue goals while promoting safe practices and regulatory compliance.

Qualifications

• Four-year degree or an equivalent combination of education and experience.
• Valid driver’s license with acceptable accident and moving violation record.
• Minimum of 5 years of work experience in home improvement or related field.
• Computer skills and management of computer-based information.
• Customer orientation.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes (preferred).
• Experience recruiting and managing independent contractors (preferred).
• Ability to work and lead in a team environment.
• Basic financial knowledge.

Responsibilities

• Ride-along field training; complete a minimum of two days per week; debrief with managers and document results; provide performance feedback.
• Analyze metrics to identify training needs and deliver targeted training to improve FTT, remakes, and knowledge areas.
• Collaborate with branch leadership to resolve issues and improve processes; provide training and support for back-office installation processes.
• Coordinate monthly team meetings with product, installation, and service knowledge.
• Work with Sales and Customer Process to align resources with demand fluctuations while meeting margins and revenue goals.
• Lead safety initiatives and ensure regulatory training; participate in CORO Safety Committee.
• Ensure regulatory procedures are followed and perform other duties as assigned by Supervisor.
• Directly train, manage, and coach all installation personnel and subcontractors.

Skills

Customer Orientation

Strong communication

Team leadership

Financial knowledge

Computer skills

Recruiting experience

Building codes knowledge

Leadership of contractors

Education

Four-year degree or equivalent

Job description

Andersen Corporation Summary

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Job Description

Support Installation Manager(s) in leading the installation team, the project management team, the service team, and ultimately increasing the branch operating profit by increasing the effectiveness, as measured by first time through (FTT) and retail location remakes of individual sub- contractors and employees by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge as well as installation and industry knowledge. Providing support for installation manager’s responsibilities.

Position Responsibilities

• Ride-a-long field training. Complete a minimum (2) days of ride-along field training per week. Use a process of both observation and demonstration in the field to train. Debrief with installation manager(s) and document results. Providing performance feedback to improve overall installation, project management and service performance.
• Analyze individual and team metrics to determine focus areas of training. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction.
• Partner with branch leadership team on resolving open issues and identifying areas of improvement. Provide necessary training and support to continuously improve back-office installation, project management and service processes and paperwork.
• Partner with product knowledge experts in the development and delivery of monthly team meetings, product knowledge, installation knowledge and service knowledge training to increase departmental effectiveness and efficiency.
• Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations.
• Lead the safety initiatives of the installation process associates to ensure safe practices are in place and are followed. Ensure that all regulatory training required is completed as appropriate. Participate as a team member on the CORO Safety Committee.
• Ensure that all regulatory procedures and/or requirements impacting the installation process are met & other duties assigned by Supervisor.
• Directly train, manage, and coach all employees (sub-contractor and internal) involved in the installation process.

Minimum Qualification, Skill And/Or Competency Requirements

• Four-year degree or an equivalent combination of education and experience.
• Valid driver’s license with acceptable accident and moving violation motor vehicle record.
• A minimum of 5 years of work experience in the home improvement or other closely related field.
• Computer skills and management of computer-based information.
• Customer Orientation.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes, preferred.
• Previous work experience recruiting and managing independent contractors, preferred.
• Ability to work and lead in a team environment.
• Basic financial knowledge.

Pay Range

$86,706.00 - $134,394.00

Culture And Benefits

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities
• For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING:

In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [e-mail].

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.