Supervisor, Inspections (Manheim Oceanside)

Cox Automotive Canada; Oceanside (CA); On-site; USD 67,000 - 100,000; Full time

Job summary

Cox Automotive Canada in Oceanside, CA is seeking an Inspections Supervisor to lead a team of inspectors and check-in staff, ensuring high-quality condition reports and timely service for dealers. You will manage lot operations, oversee check-in/check-out, maintain logs, and coordinate with other departments to deliver exceptional vehicle processing and customer satisfaction.

This role emphasizes leadership, attention to detail, and a commitment to safety and process improvement in a fast-paced

Qualifications

• High School Diploma/GED and 5 years' experience in a related field.
• Requires strong leadership skills.
• Excellent communication and collaboration skills to work effectively with teams throughout organization.

Responsibilities

• Coordinate vehicle movement from registration to sale lanes or back lot.
• Review and implement check-in procedures; monitor incoming vehicles and ensure proper logging and staging.
• Maintain receiving logs and distribute reports to appropriate personnel.
• Supervise documentation of vehicle condition writing and data entry.
• Oversee quality control for condition reports (CRs, ECRs) to ensure accuracy and timeliness.
• Provide timely feedback to employees; conduct performance appraisals and coaching as needed.
• Plan staffing, monitor workloads, and ensure efficient operations; align with KPIs.
• Lead by example, uphold Cox/Manheim values, and ensure respectful treatment of all employees.

Skills

Leadership

Communication

Collaboration

Education

High School Diploma/GED

Job description

Are you ready to take the wheel and lead a team that ensures every vehicle gets the spotlight it deserves? As our Inspections Supervisor, you'll be the go-to leader for a crew of inspectors and check-in staff, making sure every condition report is top-notch and every client expectation is met with precision and pride.

What You'll Be Driving

• Ensure efficient lot operations by coordinating the movement of vehicles from the registration area to the sale lanes or back lot.
• Assist with Lot operations overview
• Review and implement check-in procedures, making sure vehicles are checked in and out correctly. Monitor incoming vehicles and ensure that they are received, stocked-in, numerated, staged, and moved through the sale lanes in proper order.
• Maintain a complete and thorough receiving log, listing all vehicles received, and review daily for accuracy. Distribute updated logs, transporter condition reports and invoices to the appropriate personnel for processing.
• Manage and direct the documentation of vehicle condition writing and Condition Report and/or computer data entry.
• Supervises quality control activities to assure accurate, timely and complete condition reports (CR's), both hard copy and ECR type.
• Performs physical checks on random vehicles. Provides detailed and timely feedback to employees.
• Administers equipment and maintains inventory supplies used in the department.
• Assures that account specific guidelines concerning CR writing are being followed. Maintains knowledge of account specific needs and communicates changes to departmental employees.
• Prepares daily reports by account to determine priorities for the day (oldest cars by receiving date and sale cars first) and adjusts workload. Searches for outstanding vehicles in other locations.
• Provide quality service and interact with dealers to resolve customer complaints or any other problems that may occur.
• Assign and reissue numbers to dealers, register vehicles, coordinate vehicle running on lease lanes and pre-sales, and issue dealer registration credits.
• Maintains communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers.
• Supervise and direct the work of vehicle registration employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and examining work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employee, monitoring and evaluating employee job performance, and conducting performance appraisals
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

What Makes This Role a Winner

• Be a key player in a fast-paced, high-impact environment.
• Opportunities to grow within Cox/Manheim's values-driven culture.
• Lead a team that values respect, collaboration, and excellence.
• Enjoy a role that blends leadership, strategy, and hands‑on action.

Qualifications

Minimum

• High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
• Requires strong leadership skills
• Excellent communication and collaboration skills to work effectively with teams throughout organization

Preferred

• Degree in related discipline strongly desired
• Experience in auction industry desired

USD 66,700.00 - 100,100.00 per year

Compensation

Compensation includes a base salary in the range of $66,700.00 - $100,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.

EOE, including disability/vets